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Yokohama Bay Sheraton Hotel and Towers

1-3-23 Kitasaiwai, Nishi-Ku, Yokohama, Kanagawa Prefecture 220-8501 , Japan
Hotel amenities
Yokohama Bay Sheraton Hotel and Towers
Ranked #13 of 92 hotels in Yokohama
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325 reviews from our community

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    86
    174
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Las Vegas, Nevada
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2013

This is the place to stay in Yokohama. The prices are not outrageous, and it is located right next to the Yokohama Station West Exit (YCAT is East Exit). From here, you can walk to shopping, a million restaurants, night life...whatever you want to do. Also, as it is located right on the train station, you can get anywhere you... More

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See 4 more reviews by pinkpig1962 for Yokohama
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
8 May 2013

Thank you for the great review! We love getting positive feedback from our guests. Our central location makes us a great location for any traveler! We are glad that you like the room also our breakfast at Compass restaurant! Thank you again for your review and on behalf of the entire team here at the Sheraton, we look forward to... More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 30 April 2013

The hotel is just a stone thrown from Yokohama Station and it's also just 15 minutes walk away from YCAT (Yokohama City Air Terminal) where buses go to and from both Narita and Haneda airports. Around the hotel, there are your familiar shopping complex like Takashimaya and Sogo, and also lots of places to eat and drink, all easily accessible... More

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See 4 more reviews by myokiki for Yokohama
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
1 May 2013

Thank you for taking the time to review our hotel. While we are delighted that our location met your needs and expectations, We are confused at your post. Although it costs 1050 YEN as a surcharge, we do have WIFI in the rooms as well as the lobby. I am not certain what went wrong but if you would like... More

Washington, Michigan
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 28 April 2013

Second time I have stayed here.....just as nice as the first. Hotel is all that reviews have said. Elegance from the time you enter the lobby. Three tiered, great lobby to meet colleagues and friends. Breakfast bar is great but can be pricey as well as the top floor bar. Agree that the room size depends on the number of... More

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See 2 more reviews by RomeoShopper for Yokohama
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
30 April 2013

It is always great to hear from returning guests! Thank you for your kind review and recommendation. We are pleased to hear that our service and facilities exceeded your expectations. We are all looking forward to welcoming you back soon. More

Sugar Land, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 20 April 2013

Just completed a three day stay at the Sheraton during a return to the Yokosuka Naval Base. This hotel is quite impressive as soon as you enter the building. With a three story atrium that affords views of a lobby bar/lounge along with a view of an appealing second floor bar/restaurant.. Hotel staff is excellent with key individuals quite fluent... More

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
22 April 2013

Thank you for such kind and positive comments. We are very happy that you feel the way you do and we will strive to keep you happy for all future stays. We especially appreciate your kind words regarding the concierge and look forward to passing it on to them. Our staff truly cares for our guests and we love to... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 April 2013 via mobile

Great location because it is in front of a train station through which you can go anywhere, including Narita and Tokyo. It's also close to several higher-end and low-cost restaurants. Hospitality was very good and breakfast was amazing. I found the room a bit small at the beginning, but later realized that space is a luxury in Japan and all... More

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
18 April 2013

Your kind words are very much appreciated and thank you for pointing out our location and acknowledging the hospitality of our staff. Positive feedback like yours gives us even more motivation to be great for our guests everyday. We hope to welcome you back again soon. More

Naperville, Illinois
Top Contributor
74 reviews 74 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 8 April 2013

This was our first stop after arriving from Chicago. Convenient location,about an 90 minutes by train straight from Narita and a great alternative to higher priced hotels in Tokyo. Hotel is right across the street from train station and can be accessed underground from this enormous train station. Right in the heart of Yokohama with all kinds of dining, entertainment,... More

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
18 April 2013

There is nothing better than hearing that our guests enjoyed their stay. We are pleased that our guest rooms and facilities met your needs and expectations. As you pointed out, our location is in the heart of midtown. With many many kinds of dining and attractions in walking distance and transit lines close by, getting just about anywhere is easy... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 31 March 2013

Easy to find direct from station, staff can't be more helpful and rooms are good size, reception will help with any request, only small problem is poor attitude to early check in. If your looking for a central location with excellent access to all areas of Yokohama this is the place

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
1 April 2013

Thank you for the review. As you said,out location is in the heart of Yokohama and we are very proud to have such an excellent location. However, we regret any inconvenience you may have experienced regarding the early check in. We will share your opinion with our reception team. Thank you again for your feedback and recommendation, we certainly hope... More

Belfast, Northern Ireland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 March 2013

Great Staff, 1st class rooms and lovely spread out hotel with gym, pool and nice selection of restaurants to choose from. Staff looked after me as it was my first time in Japan and pointed me in the right direction when i needed something. It is literally a 1 min walk to hotel from Yokohama Railway station west exit. Bring... More

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
7 March 2013

Thank you for the kind words.We very much appreciate your positive feedback and are happy to hear you enjoyed your stay. Our staff works hard to make each guest experience a great one and it is wonderful to see that we have succeeded. We hope to welcome you back again soon. More

Cupertino, California, United States
Senior Contributor
32 reviews 32 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 February 2013

This is probably one of the best hotels in Yokohama, it is convienently located by the main stations. The prepaid rate is very good.avoide the bar on the top level. It has nice views but VERY expensive.

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
3 March 2013

Thank you for the positive review. It is delighted to read that you rated us the one of the best hotel in Yokohama. Our central location makes us a great location for any traveler. We hope to welcome you back soon! More

Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 19 February 2013

There's no need for me to write all the good auxiliary information of the hotel as they have been extensively covered by other reviewers and they are all as accurate as they can get. I'd just want to note that I travelled with an infant, and this was the best decision for a stay in Yokohama. So stay here to... More

Was this review helpful? Yes 1
See 4 more reviews by Teh_Ais for Yokohama
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review
3 March 2013

Thank you for taking the time to review our hotel. Guest satisfaction is our one goal and we are really glad to know that it looks like we have succeeded! On behalf of our team, please come back again soon with your family. More

 
 
 
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Additional Information about Yokohama Bay Sheraton Hotel and Towers

Also Known As:
Yokohama Bay Sheraton Hotel
Sheraton Yokohama
Yokohama Sheraton
Address: 1-3-23 Kitasaiwai, Nishi-Ku, Yokohama, Kanagawa Prefecture 220-8501 , Japan
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama
Amenities:
Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Yokohama
#9 Family Hotels in Yokohama
Price range (per night): ₹ 6,952 - 20,360
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Yokohama Bay Sheraton Hotel and Towers
See the lowest price*
Enter dates 1 night 2 nights
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