The location is perfect, right across from Yokohama station, easily accessible underground from the station. It worked great for the business meeting I had arranged. The lobby cafe was fine, but somewhat noisy. Japanese restaurant in the hotel was fantastic and a treat for clients. Hotel room was small, normal for Japan but not so for a Sheraton. Hectic, busy... More

I stayed at this hotel for a week. I am a platinum member, so I was greeted at the club level. The staff spoke English and were very helpful. My room was on the small side, but had everything I needed included bathrobe, heated toilet seat, and all the toiletry amenties. I also had free internet and breakfast. If I... More

Good hotel, neat and tidy.Staff and service are excellent as is the location just across from the main train station. No pool but the gym is adequate. Breakfast is pleasant. Overall a satisfactory business hotel with few frills.Rooms and facilities not as modern as most Asian hotels and fairly small (but no smaller than other Japanese hotels). More

This must be one of the only "upscale" hotels in the world that tells you to come back after check in time of 3pm when they have rooms ready in five minutes, also one of the only hotels that charges extra for 2 people as opposed to 1, an extra 5000 yen! Rooms are very dated and if you bring... More

Ive stayed here a few times and am currently here now. The rooms at least on the 16 th floor are starting to show their age. Pealing wallpaper, old carpets. Not a bad hotel though and very convenient location. More

just a step away from the Yokohama JR Station is this magnificent hotel - where one is always a guest. In true Japanese style, they remember the finer details of almost every guest - the preferences, the small touches and gestures. Its a large hotel but one is always made to feel welcome. The variety in the restaurants - specially... More

I've known where this hotel is for years, but only ever stayed here on business, as there is no way I would pay their rates out of my own money when there are so many other reasonable hotels available in the area. It is right outside the west exit of the main Yokohama JR Train station so is accessible from... More

Stayed here on multiple occasions.Very good rooms, location. Close to the train station so access from Tokyo and out is very available, Breakfast is great and you have a choice of 3 restaurants for dinner. More

The best hotel to stay in Yokohama from a service view point, every staff at Yokohama Bay Sheraton provides guests with the best services, all staff are English spoken, the hotel is coneniently situated walking distance from train station and all major shopping malls (Yodobashi, Cial,etc) as well as a wide range of restaurants. The single rooms are spacious enough,... More