Very well designed hotel, even has phone charger next to the bed, free wifi with no connection problems, free bus to Narita, everything helpfully labelled in reasonable English, comfortable bed, free bath salts, friendly staff who's English is pretty good for a Japanese business hotel

Just what we needed for layover en route to Southeast Asia. Booked online at reduced advanced rate; paid in full upon check in. Fairly easy to find and walk to hotel from the Narita train station (took the train from the airport because arrived after the last hotel shuttle). Rooms were quite small by US standards but adequate for what... More

I thought it would be a little nicer than the places we had stayed in japan during our visit, but this place far exceeded my hopes. BIG room, nice breakfast, shuttle bus. very comfortable bed.

Walking distance to restaurants and temple. Small, clean, comfortable room. Free shuttle back to airport. Good value.

This was a clean and convenient hotel for a transit stay. Upon arrival at Narita Airport, we followed the signs out of the terminal to the train station. Signs are posted right from the get-go, so just look carefully. If not, there are airport attendants everywhere and they can direct you if you get lost. At the entrance of the... More

I stayed at Richmond Hotel Narita for the 3rd time. For the price you get great value, clean rooms and superb service. Definitely the best Hotel in Narita. Anytime again.

We had 24 hours to kill in transit from Los Angeles to Vietnam. We decided to get one good night's sleep before continuing our journey with our 20-month old son. We were not disappointed. This sleek, modern hotel was well-priced, very comfortable and very conveniently located. It was easy to reach by train and is walking distance to lots of... More

Brilliant hotel....staff really friendly and helpful, room while not being very big had everything to make your stay comfortable. All the usual toothbrushes etc. and a really nice touch was the spray clothes freshner. Don't make my mistake and turn the wrong way to find the town centre, head back over the rail tracks although you can't see it from... More

Great price and location. Quiet and comfortable. Perfect to get over jet lag or pull yourself together before a long flight. Helpful staff. There is a free shuttle to and from Narita airport, a timetable can be downloaded from the hotel website. As it's relatively new, the hotel name does not feature on the list of other hotels at the... More