Very convenient - attached to the airport terminal, with a mall with many shops and restaurants. Also convenient to nearby cities with both a train station and bus stop (I used both). The free breakfast was excellent and had a wide variety of foods (both Japanese and Western). The rooms were a little drab and little rundown (the 1st floor... More

Obviously, airport hotels are used for either a transit or an early morning flight. As our flight was at 7.50am from New Chitose Airport, we were not about to rush to get the first train from Sapporo (at 6am I believe) to get to the airport, so we booked a night at the hotel. It was expensive - approximately USD220... More

Japanese hotels provide in general a very good service. This hotel is inside the airport, and it is the best option for early morning flights. It is not expensive and comes with complimentary breakfast. As said, difficult to complain about it. More

We decide to stay a nite at this hotel because we have very early flight on next day. It is so convenient and easy to access (JR access & shuttle bus to Rera outlet). Staff are so friendly and provide a very good service. We brought a box of frozen seafood and they help us to keep overnight in their... More

We stayed at the Hotel Com's new Chitose Airport because it was a convenient location to rest after the long journey from Tasmania and to meet up with the rest of the party before commencing our travel around Hokkaido. The hotel is certainly well situated and good value for money, being located within the terminal building. Some of the rooms... More

Hotel is right at the end of the terminal - only thing to bear in mind is that you got to get food pretty sharpish before the restaurants close at 20.00. the rooms are ok - nothing more nor less - but the problem being was the lack of air - the a/c only pushed out hot air - well... More

My previous review written a year back was not fair in a way, in which I thought facilities was more important. I would like to re-review the hotel in a more fair way for a precise review. We stayed there on the last night of our trip. Our flight was at 7:30 AM, so my parents booked this hotel for... More

My family and I stayed overnight at this hotel after our flight arrived in the evening. We planned to rent a car for our Hokkaido road trip so we decided to find a convenient place to stay and pick up our rental car the following morning and drive in daylight. The location is convenient because it is within the airport... More

A good and worthwhile stay as we needed to be at the airport the next morning. The hotel staff were very professional, helpful and friendly. The rooms are spacious, comfortable and clean. With the Gourmet World and shops in the same building, we were very happy with our stay at the Hotelcom's New Chitose Airport. More