I am a Marriott Platinum, and have not been this disappointed in many years. This RI represents the original layout, with a series of buildings, and outside staircases. We could not make a step in the room without the floor sounding like broken glass. I found gaps in the floor under the carpeting. The murphy bed and the pull-out couch... More

We stayed at this hotel for three nights. The hotel room was very outdated and dirty. The staff had a very nonchalant attitude. The breakfast was less than appetizing. The bagels were very stale. The bathroom in our room was dirty and the toilet barely flushed. This hotel needs a make over. I would not go back for another stay. More

This hotel is in a good location and the staff are very friendly. Excellent overall value and a very good breakfast (super staff in the morning) but the rooms are a bit tired and need a refresh. The chairs had some burn holes in them and some hair was left on the sheets by the previous guests which made us... More

We stayed at the Residence Inn in Amherst near SUNY Buffalo. The location was perfect for visiting our family. We really liked the rooms, with the kitchen and living area. The bed was very comfortable. We didn't try out the fireplace, although it seemed to be a very nice feature for cold Buffalo winters. The only complaint we had was... More

Stayed Dec 25 -26 Check in was easy we're very helpful. Room was very Clean & spacious lots of Tv to choose from . Morning Staff do great job of Breakfast !!! Feels just like a home away from home !!!! Close to lots of Shopping & Great Food Ted.s , Duffs , Wegmen's Grocery & Tim Hortons. Great choice... More

My wife and I, along with another couple booked two rooms at this property. Overall our experience was great. I forgot to request the rooms to be close to one another, and the front desk clerk did her best to find close rooms. The rooms where both very clean, the breakfast was good. Very close to walden galleria and boulevard... More

We recently stayed in this hotel for one night. Front desk staff was polite and welcoming. Neat and clean room, very comfotable for four people (myself, my wife and two children). The buffet breakfast in the morning was outstanding!! Empty food containers were replenished quickly. Close to Boulevard Mall, I will thoroughly recommend this hotel to anyone looking for a... More

You could here the people upstairs. When i checked in the front desk was rude And in my opinion the front manager did not care. Housekeeping was great. But truely i think the front desk need some personality classes. More

We stayed a Thursday night in September and were very pleased. The night we were there was free soup, salad, wine and beer. The complimentary breakfast was very good. We were near Boulevard Mall and Walden Galleria and there was a shuttle to the Airport and Boulevard mall. WE found the room clean an dlarge with fridge an dcooking facilities.... More