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Homewood Suites by Hilton Buffalo Amherst

3.0 of 5
1138 Millersport Highway, Amherst, NY 14226
Hotel amenities
Ranked #2 of 17 hotels in Amherst
4.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    38
    16
    3
    4
    4
Date Rating
NYlove4travel
New York
Contributor
17 reviews
14 helpful votes
5 of 5 stars Reviewed 18 January 2012

We've been to this property several times over the last four years that our daughter has been a student at UB. The last visit was as expected, lovely, clean and accomodating as always. This Homewood Suites never disappoints. More

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A L
New York
Reviewer
3 reviews
10 helpful votes
2 of 5 stars Reviewed 11 January 2012

We had a terrible experience at this hotel and would recommend staying at the nearby Marriott instead. We reserved a room and a roll-away bed for our family of four. We called ahead before embarking on our trip to confirm that we would need a roll-away bed. The desk clerk confirmed this, but upon arriving at the hotel after a... More

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Christina L
Palm Harbor, Florida
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 2 January 2012

Staff was very friendly. Breakfast was very good, clean and kept up. Bed was comfortable. Housekeeping did a good job cleaning. Came in every night to make beds and change towels. Rooms a little bit small for a family of four. Overall. Great experience. Lobby was very nice, had fireplace on, Holiday music, cozy couches and chairs to sit at.... More

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KRLyons
Toronto Canada
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

We spent the Nov. 19th wkd. at this hotel and the service was exemplary! The front desk staff, especially Joelle was most helpful. As a former employee of Hampton Inns, she knew what we were asking for and baked some cookies for us. The 1 bedroom suite we had was spacious and clean. The fitness facility was first rate, with... More

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NewJerseySusan_11
new jersey
2 reviews
1 helpful vote
5 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

We reserved 18 rooms for our son's wedding this fall. The hotel was fantastic with making reservations, adding more rooms, helping us with a banquet room and letting us use the lobby in the morning and at night. The complimentary breakfast meals were wonderful. The Thursday complimentary dinner was a pleasant surprise. Our rooms were spacious and worked well with... More

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review
28 November 2011

Thank You for taking the time to write a glowing review on the Homewood Suites Amherst! We understand how important weddings are and strive to make these events as special as possible. I am glad to hear we exceeded your expectations! Thank You again for the nice review. We hope to see you here on future visits to Buffalo. Melisa... More

Buffman68
1 review
2 helpful votes
3 of 5 stars Reviewed 20 October 2011
2
people found this review helpful

I've stayed here before and like it, but the mattress during this stay sunk too much in the middle. And, since the bed is one of the most important aspects of a hotel, i felt like I paid way too much. More

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review
4 November 2011

Dear Buffman68, I am sorry to hear you were not satisfied with your bed on your last visit. I do hope you enjoyed everything else the hotel has to offer such as, the breakfast, pool and fitness center. I appreciate you taking the time to let us know where we did not meet your expectations. I hope you will stay... More

Kevin C
Baltimore, Maryland
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 14 October 2011
2
people found this review helpful

I used to always stay here when I traveled to Amherst, and if my company reassigns me to Amherst I will continue to choose this hotel. The rooms are great - clean, comfortable, spacious. The breakfast is good - nothing too fancy but hit the spot. But the real winner here is the staff - always so friendly and helpful,... More

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review
19 October 2011

Dear Kevin C, I wanted to take a moment and thank you for your recent review of the Homewood Suites Amherst. We appreciate all the feedback we get from our guests. It keeps us always striving to provide the best product and the best service! I have shared your comments with the staff and it meant a lot to them... More

Virna L
Ortona, Italy
1 review
1 helpful vote
5 of 5 stars Reviewed 30 September 2011
1
person found this review helpful

I have been in this hotel more than 14 months! I am from Italy and I went to Buffalo for medical treatments.My health condition was very serious! I have been at Homewood Suites and my room (113) will always be my home in my heart! I found very nice people there and everyone helped me a lot,many ways!! Everyone is... More

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review
5 October 2011

Dear Virna, Thank You for taking the time to write this nice review about Rae! It means a lot to her to be recognized. We think about you often and we hope you are feeling well! Keep in touch and let us know how you are doing. If you ever visit the USA again, we will have your room ready... More

sal37
new york
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

This is a really nice, clean hotel. The rooms look great, with granite counters and nice colors, a large flat screen tv and pull out couch. Service is great.The bed was comfy. The pool is great. The fitness room is decent and the lobby is beautiful. Drawbacks; the free breakfast is just okay and the heater/AC unit is noisy and... More

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review
28 September 2011

Dear Sal37, Thank You for the nice review! I am glad you enjoyed the room, pool and fitness center! I am sorry you were not overly impressed with the breakfast. But our menu selection does change daily! Hopefully, on your next visit to Buffalo we will change your mind on the breakfast! Thanks Again for the review and hope to... More

mermad
Denver
2 reviews
1 helpful vote
4 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

We stayed at this hotel for my high school reunion in July of this year. My family and I arrived at around 7:30 pm and checked in. While we were checking in, a manager stopped at the front desk and asked us if we would like to have some tacos for dinner (the dinner reception offered that night was already... More

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HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo Amherst, responded to this review
28 September 2011

Dear Mermad, Thank You for taking the time to write about your experience at the Homewood Suites. The staff was very excited to read your glowing review! I am glad to hear you received excellent service during your stay. We look forward to seeing on your next trip to Buffalo. Happy Travels! Melisa Syro General Manager More

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Homewood Suites by Hilton Buffalo Amherst Also Known As

  • Homewood Suites Buffalo Amherst
  • Homewood Suites Amherst
  • Homewood Amherst
  • Hilton Amherst
  • Amherst Hilton
  • Amherst Homewood Suites
  • Amherst Homewood
Address: 1138 Millersport Highway, Amherst, NY 14226

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