i travled viet for 2weeks and stayed at hai au in hoi an for 1week. As beautiful city, all the staffs are so helpful and kind. Room is not best but i can tell you they will do best for you!!! Also offering tours from them was the best value as i checked many places outside of hotel. I didnt... More

Stayed here for three nights. Arrived on the sleeper bus so thought we may not be able to check in but the super friendly staff gave us a drink,told us to have some breakfast and our room would be ready which was great.The room was a decent size and clean but could have done with a lick of paint and... More

The rooms here are lovely and clean and a good size. My husband has just reminded me to mention the breakfasts (as most men would) they were wonderful with a huge choice. This hotel has a pool which was very relaxing at the end of a long hot day. The best asset of this hotel they were amazing suggesting and... More

We stayed in four different hotels during our week in Hoi An and the Hai Au was one of them. As we checked into the lobby of the hotel we were kindly welcomed by a super friendly staff, that spoke great english. We also noticed 4 computers available for our usage if the need arose. Shortly afterwards we had our... More

Great service & honest!!! we were down-graded to their smaller rooms and they gave us a refund of the rate difference... rooms are clean... 7-10 mins walk to the ancient town

We loved our stay at Hai Au! The girls at reception had us laughing within a minute of our arrival! Our room was lovely, decorated with flower petals on the bed and towel swans. Everyone remembered our names, and they were very helpful. We paid our bill the night before checking out because we had to leave at 4am to... More

I loved this building - it's large and has a very nice first floor area. The staff is very friendly and helpful. They helped me figure out which side trip to My Son to take. I liked that they have bicycles for rent, and complimentary bottled water. I'd stay here again, very enjoyable.

Our room was on the fourth floor, so my least favorite part of staying at the hotel was walking up all the stairs in the heat. The room, though, had a good air conditioner, and was large (we had two beds, one of which was the biggest I've ever slept on - I think it was maybe two queen beds... More

We enjoyed our stay here and would recommend, great value, very friendly staff who remembered your name. Rooms clean large and we were surprised to see a vase of roses and a computer in our room. Pool was great in the over 30 degree heat and after a 12 minute walk from the town. Good breakfast with variety. They hire... More