We spent 2 nights at Thanh BInh in the heart of old town. We could not have had a better experience. The staff was over the top in friendliness and helpfulness. No detail was overlooked. I'd love to go back.

Stayed here for a few nights after a 2 night stay at a poor hotel nearby; The room was large, clean and had a bath in the bedroom as well as a separate shower. There was also free internet access in the hotel lobby. I found the staff to be friendly and helpful; though I did not know until morning... More

We're backpacking and have stayed in budget accomodation around Asia with the view that you get what you pay for. Do not stay here. On arrival we were given a room that STANK of damp and mold - one wall was green. It had broken air con, and a broken fan... and a broken TV. We moved rooms (which is... More

What a pity that I can't give zero points in this rating! It would take me more than a few pages to sum up all the things that went wrong here, besides the typical "don't like the price change? go find an other hotel"-attitude. All staff members lied several times and didn't show any proof of organisation skills (or interest),... More

Typical screw them if you can attitude you seem to find a lot in Asia! Terrible customer service and they will lie about the price and then change it in the middle of your stay. When you complain they just say pay or if you don't like it you can leave! No customer service what so ever, so I left... More

If you like to stay in a hotel with honest staf then Don't stay here. this place raised the price of our room during our four day stay from 12$ to $17 and said if you dont like it then move. So we did

I suggest you to stay at this hotel: is good especially if you are staying on the first /above floor rooms(ground floor rooms without windows are nothing special ) and enjoy the balcony. The location is just five minutes walking from the Japanese bridge. Free internet, buffet breakfast at the nearby Thanh Binh II where you can enjoy also the... More

We spent two nights in this hotel - as with nearly all hotels in Vietnam the beds are as hard as rocks! Swimming pool was clean, rooms clean, road noise not excessive, staff attitude OK - nothing exceptional - landry charges high - there is a local landry depot across the street that will do just as good for 1/10th... More