My girlfriends n I booked a 5 bedroom villa (6pax). Their service was extended even before we arrived. The hotel staff called on the eve to check on our departure, the numbers of cars to pick us up, the bedding n so on. We were checked into the villa directly. We had a butler Phong, truly an ambassdor for the... More

This hotel was our main destination on our honeymoon (travelling through Vietnam and Cambdia) - and it didn't disappoint at all. We had a 3-bedroom villa with a pool (because we'd asked for privacy), we had welcome champagne and cakes and a message from the manager. Our outside shower was a great touch (don't worry, there's one inside too!), as... More

What a place! Stayed for 9 nights with my husband in June in a one bedroom villa and we were absolutely blown away. The service was phenomenal - we were truly pampered for our entire stay. Nothing was too much trouble, and we were excited each day to see what small gifts or treats we were left at turn down... More

This place is amazing. And there is plenty more good to write than bad. I'll start with the bad and finish strong with the good. The bad: The villa is extremely dangerous for families travelling with young children. Our son just turned one (he is walking) and our daughter is 2.5. This villa has man sharp edges, multi levles, steps,... More

The staff was very hard working and prompt to pick us up in golf buggy. In room service was probably the best ever had around the world! I thought the bedding/blanket was too heavy for the climate and the hotel lack landscaping/trees. From our villa we could see other villas bedroom. Overall, the breakfast buffet was fantastic and so much... More

We have just spent five days at this exceptional resort and although a little pricey the location, facilities, and service is simply outstanding. I cannot rate it enough for a vacation. From the airport collection to our final departure it was flawless.

We recently spent 4 nights in the 5 bedroom villa for my sisters 60th birthday celebration. The resort is absolutely 1st class, villa's are wonderful, staff 1st class nothing is too much trouble our butler was amazing and the happiest disposition. The restaurants are wonderful and the breakfasts are the best. To anyone thinking of indulging themselves or their partners... More

What a unique hotel! Having stayed at another property of the hotel developer (The Chedi Muscat) we really had expectations for the Nam Hai. I have to say that the Nam Hai was perfect: it was part of a luxury tour across Vietnam and it brings a perfect balance: a unique hotel, in a unique town (Hanoi) with attentive service.... More

I have stayed in some of the finest hotels in the World. Nothing comes close to the experience we had at the Nam Hai. We arrived at Da Nang Airport on a hot day and were met by a private transfer to the resort. Ice cold lemon grass infused face towels and water were a nice touch. Not quite as... More