This hotel is located not too far away from the old town. If you have any questions ask the always smiling and helpful Queenie in the reception. The beds are big and comfortable but the pillows are too hard and thick (as they often seem to be in this part of the world). The pool is clean and refreshing. Breakfast... More

this hotel was really nice & friendly especially the lady at reception who was a lovely bubbly person a;ways smiling and so helpful. A;though the hotel is old it is kept very clean and is comfortable. More

We stay here 2 nights here on the 3rd floor. Our room is good, with balcony overlooking the garden and the pool. the staff were friendly, breakfast was good. It is old hotel so the room furnitures are normail, small bath room. wifi was not good. But compare with the price 25US$ it is ok. More

I stayed here with my family for 9 days from the 26th of July 2011. I booked this while I was in Vietnam without checking this site. Afterwards I read the bad reviews and was slightly worried! When I arrived I was pleasantly surprised! This was actually better than the standard that I expected a 2 star hotel to be!... More

Stayed at the hotel with a group of friends. When the group left I wanted to stay one more week and made the reservation. The day before christmas eve I was all of a sudden told my room was no longer available. I had to get really upset before they even tried to help me to find another room. The... More

I stayed in this hotel as part of a group (12 people). Our rooms were all on the first floor - mine looked into the next door building and air conditioner. All were rather dank and musty smelling. My room was close to the stairwell and very noisy. No other room was available when I asked - a very large... More

We spent a total of two nights at the Hai Yen Hotel. Unfortunately due to a booking muck-up we spent each night in a different room. It did not really effect us to much though, we went from having a 1st floor outlook of the pool to having a ground floor outlook of the pool and the staff were very... More

Traveling with seven others (does this count as a large group?) the first room we were given on the second floor was dreary with a window looking at the wall of the next door hotel...what a difference a day makes next morning we were moved as our aircon rattled all night and were re located in a large clean double... More

Stayed at Hai Yen hotel for 2 nights (March 20 & 21). Bed is OK but when you first come into the room, u can feel a smell like when u are on old bus (and it make me sick). One of my friends said room in the ground floor always have such a bad smell. So if u have... More