Staff can't do enough for you. The rooms are quite large & clean with huge windows. The new manager approached me to see if I had any suggestions in ways the hotel could be improved - good ideas come from people who are staying there. There is a courtesy bus that takes you into town. This is run on a... More

This hotel had everything we could ask for....charm, comfort, good service, great amenities, great location, great view. Our room was charming and very comfortable - the sheets were highthreadcount soft white sheets (a sure fire way I judge a hotel room is by the bed - a quality matress and highend sheets - I'm a bed snob). Also, the bathroom... More

Great service, very friendly, always smiling - Trinh, Sa, and Thanh. The restaurant, the coctails, the town of Hoi An. I highly recommend the Hoi An Pacific Hotel. If I return, I plan to stay there. More

I'm slightly surprised by the recent poor reviews of the hotel, as this wasn't my experience at all. We had a room in the main hotel and it was very clean and comfortable, with no issues with mustiness or dirty linens. When we were there, i thought that the poolside villa rooms looked lovely and I was quite jealous of... More

Hoi An was one of our favourite towns in Vietnam. The streets have a lot of character and the people are extreemly friendly. An added bonus is that you can get anything made there. Hoi An Pacific was wonderful. The staff were the friendliest of any hotel we stayed in. Everyone was always smiling and very informative. Even the gardners... More

As per the previous reviewers comments this hotel has some issues but i would not go so far as to say its the worst hotel around. My major concern was the the smell of mold or mildew in the 2 rooms that we stayed in during our visit. We had both a deluxe room and a villa and both had... More

Lots of comments for this hotel, so will try to break it up into sections: ROOM: Booked the Villa room (121) for a 5 night stay. First impression: although decently sized, the room looked worn and old and there was a very strong smell of mold/dampness. The bathroom was serviceable, but the bath/shower setup was awkward to use and hot... More

This has to be one of the worst hotels I have ever stayed in! To begin with the rooms smelled of mould and cigarette smoke to an unbearable point that we constantly burnt incense sticks to just be able to stand to be in the room. The smell permeated through all of our clothing and everything had to be washed.... More

This is a goodt hotel with a few great features. The pool looks good and the breakfast area, which is also a cocktail bar and entertainment space (nightly traditional Cham performance) is on the 6th floor and is the highest eating spot in Hoi An. Staff spoke English and were really helpful. The room was big enough but the safe... More