The five stars on the hotel front do not reflect the true quality of this hotel. When I drove up to the dirty parking area in front of the hotel, I knew that there would be trouble. Upon entering the hotel and going to my room, my first impression was confirmed. When I sat down on the bed, it sagged... More

The hotel itself is fine. Good spa with two pools and gym across the street. Located out of town so you will need to take a taxi into the old city or walk a few kilometers along a nice riverside path. Supposedly there is a shuttle twice a day, but don't count on it. The problem as mentioned in other... More

We got a pretty good deal for 6 nights (w/ breakfast, lunch and dinner), even with 10 treatments (massage, exfoliation, etc.) included. First problem was payment, when we had to go pay cash at their agency -nowhere near my house- and they wouldn't even take credit card or a bank transfer. After getting through that ordeal, we had to email... More

Where to start?I found a great package deal with 3 night bed, breakfast and dinner, boat tickets and 6 spa treatments all for 499$us. Trying to book this took over 2 weeks, when I finally got hold of the company (6 emails, 3 voice message) I was told I had to pay cash! After asking can I not reserve it... More

I stayed in this hotel in a short business trip for one night and had the worst experience ever! Staff was uncorteus and rude, they didn´t make the smallest effort to help guests at all. The hotel decoration is terrible and there is no maintenance at all! Everything is old, dirty, and it stinks. The room was dirty, towels had... More

Nice hotel, the facilities are very good. restaurant very nice, swimming pool lovely and the jacuzzis were fun and offer a nice view. We got the bigger room which was great, spacious, nice decoration (as well as the whole hotel) room and bathroom very clean and jacuzzi in the bathroom and we had a balcony with chair outside which we... More

Very confortable and with a good restaurant. The standard room is over the average. The only drawback is the service. People was not kind at all.

It was wonderful.The hotel ,the amenities and the hostes.

Very unhelpful reception staff, aloof and unfriendly. Very noisy, the rooms are off a central lounge area and close to reception so you could here everything from your room, people talking etc. Although the hotel is newish and the public lounge areas are nicely decorated, the rooms are dark and dowdy, and for some reason they left the breeze blocks... More