It was really pleasure to know this place.
Everyone was very attentive ,pleasant smile and approachable.
Few suggestions : Need to replace water taps in bathrooms. Light was insufficient ,in the night.
Particularly near balcony inside the room.
But room was very clean ,specious.
More
My wife and me visited Hamra Fort Hotel in RAK last month, it was definitely a pleasant experience, not as crowded as we expected it to get on the weekend.
The restaurants offer a decent variety of cuisine, "The Chalet" was my personal best with live music. Though the hotel boasts of nightclub, it is not within the premises, however...
More
Dear Fredd556,
Thank you kindly for your thoughts and compliments following your stay, the team and myself were delighted to read your feedback.
Indeed, the bar tends to get very busy, but please let us know next time when you visit, we will endeavor everything to ensure you a seat!
Kindest regards,
Erwin van der Veen
Hotel Manager
More
we spent one night at this hotel . The staff in reception was helpful and friendly , we have been upgraded to a superior deluxe room. This hotel is perfect for a beach family vacation it offers a lovely atmosphere from ur balcony in the room to the lobby , the sand and the beach.U can enjoy a drink at...
More
Dear Teddytouma,
Thank you very much for your review of your stay with us, we are glad to see you had such a comfortable, relaxing stay!
We hope in the near future you will visit us again, in the meantime I will share your kind words with the team to ensure they gain continued motivation from it!
Kind regards,
Erwin...
More
I stayed here recently with work and wasn't disappointed, not just because I wasn't paying. The room I stayed in was in a villa about 5 minutes walk from the main building and was spacious, clean and well furnished. In fact, the bed was one of the largest and most comfortable I have ever slept in.
The grounds and communal...
More
Dear Adebond007,
I was delighted to read your review, and will not hesitate to share your comments with the team, who will surely be motivated by your words to keep up the good work!
I appreciate your constructive feedback pertaining some of our products and services as well, and hopefully can use them for any future changes.
Once again my...
More
We were offered this hotel for three nights before we went on a cruise. The staff in reception was most helpful, friendly, you couldn't fault them. Super breakfast. Lovely big rooms with view to the pools and the gulf. Dinner was a bit of a disaster.Half of the restaurants were closed on Sunday. Many people were there on half board...
More
Dear Wahlenglaender,
First of all my sincere thanks for taking the time to write your review on Tripadvisor!
I was glad to see you enjoyed a relaxing stay with us, and that our team was helpful throughout.
Surprisingly you mentioned about the restaurants, I wish 1 of my team would have given you further information pertaining our Lebanese restaurant as...
More
Enjoyed our stay at the Alhamra Fort at Christmas 2011, spacious clean rooms, beautiful gardens, food good. Staff pleasant and friendly. Would love to go back one day.
More
Dear Sem1609,
Thank you kindly for your positive review following your stay at our resort, we look forward to welcoming you back, and in the meantime I will share your kind note with my team, who will be encouraged by your words to continue doing their great jobs!
Yours sincerely,
Erwin van der Veen
Hotel Manager
More
This was a very nice escapade from Dubai. We managed to get a very reasonable price through a local travel agent. The beach was beautiful and clean, the Italian restaurant was extremely good ( I was very surprised about the quality of the meal), and the breakfast was generous with a good selection of food (Western and Arabic). The room...
More
Dear Sag79,
Thank you kindly for your positive review of our hotel and in particular the Italian restaurant, the Chef will be delighted and encouraged by your words!
I have also taken note of your suggestion to improve the pillows in the rooms, and will not hesitate to use this feedback once such opportunity rises.
Once again my sincere thanks...
More
Stayed for one night over a weekend at the end of a 10-day stay in Dubai. It was a world away from the buzz of Dubai, and it was a pleasure to lie on the beach/by the pool in such lovely, peaceful surroundings.
The hotel in general is, I think not quite what it was a year or so ago,...
More
Dear Cruiserjools,
First of all my kind thanks for sending your feedback to Tripadvisor, as such sharing them with the larger travel community!
I was glad to see that overall you enjoyed our property, your comment pertaining breakfast was certainly a highlight for the Chef when he was told, and all aspects of your message will be used in positive...
More
I stayed here over a weekend with my wife and it was simply superb. The room was huge although some of the furniture was a bit dated and the TV remote's buttons weren't in perfect working condition. The bathroom is one of the largest that I've ever seen with a separate bathtub, bidet and walk in shower.
The view from...
More
Dear Mystique9999,
My sincere thanks on behalf of the team for your feedback, they were happy to read your positive feedback pertaining the service during your stay.
I have naturally also taken note of your thoughts pertaining the interior decoration as well as non-availability of a kettle in your room. We do have kettles available upon request, however obviously we...
More
Our inital disapointment at being so far out of Dubai was soon forgotten. The location of this hotel is the winner. It is right on the beach with two lovely pools and nice gardens.
The hotel is a bit tired when it comes to decor and facilities and the staff seem to lack supervision. Food was fine, buffet style. Lunch...
More
688 Reviews
236 Reviews
90 Reviews
