
The first impression was good. The hotel is very clean from inside and out. The reception was good, smiling upon check in. The bellboy who assist us in the room was friendly. When we enter to the room it was very clean and i cant see any small dust at all areas which shows that they are trained very well...
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We had a great stay- the staff are great- better than most Dubai 5 star hotels. We really enjoyed the seafood buffet Thursday night- and the wine for AED 70 bottle (easy to pay that for a glass in Dubai!)
Rooms are functional but plain. Pool area is delightful.
Close to IceLand water park, al Hamra mall and marina.
In...
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If your are tired of City leaving, this is the place to be...you will have mind peace and at the same time relaxation. This is my 5th time i think and I will keep on coming back. Excellent!
This 4-star hotel has everything, a good gym, nice restaurant and a very nice pool. Nice staff around the hotel, but the reception staff needs more training.
I began working for RAK Airways in February 2012 and I had no place to go. So I decided to stay in ACACIA. And I am still staying there. I recommend ACACIA for new expatriates who have just taken up a job in Ras Al Khaimah to stay at ACACIA. It makes life easy for business.
It is ideal to...
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Stayed at this hotel as was attending a conference.
Took me 90 mins to check in from 8.30pm. First 2 rooms not correct (one had a guest already in it - imagine his surprise when I opened the door). The room I stayed in (eventually) had no internet until I complained and the IT team ahd to 'fix' the cables...
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Dear Guest,
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services.
We acknowledge our shortfall in meeting your expectations. Please rest assured that corrective measures have already been taken...
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They call themselves a Business hotel, they dont understand the meaning of what business hotels are and what basic neccicities a business traveller needs.
Few basic highlights.
1. You are asked to pay a incidental deposit for using room service.... (This is so damn funny) they dont trust their own guests, irrespective of you paying the room rent in advance...
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The hotel used to be our weekend getaway from Dubai since it offers a great brunch at a very minimal cost but now they have increased 20% and the food is exactly the same. Before, we only spend US$54.00 for an overnight and you can access a 5-star Beachfront facility at Al Hamra but not anymore and the cost has...
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Recently stayed overnight in this 4 star hotel on a business trip.
In general terms the hotel is fine, with good attention from its staff. It is located on the edge of an industrial park, far away from the city. For me it was fine, as the factory I was visiting was a 5 minute car-ride away.
On arrival, when...
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