The Hilton Al Ain was built in 1971. It has been well maintained since but it hasn't been fully renovated. That's wonderful in a sense, the retro vibe does have a charm to it. However, it really needs a refresh on the finishes in the room. Hilton's standard mattress and bedding are not to be found here. There also is...
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Nice pool and good location. Maybe not so cheap but I would reccomend it anyway.
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As others have mentioned, the HIlton Al Ain may be a bit tired in places, but in terms of value and service, I really couldn't fault it. Some of the signage in the hotel suggests that upgrades are on the way, and the room we had on the sixth floor wasn't terrible. We booked two rooms and one was upgraded...
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Great staff. Hotel itself is a bit dated. Not exactly Hilton level but reasonable. The grounds and pool area are well kept and the health club, pool and tennis courts are open to locals on a membership basis but this doesn't seem to make the place too congested. Pool area closes a bit early. A bit out of the way...
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Dear 6mith,
Thank you for posting your opinion on Tripadvisor.com.
First of all the comment you made regarding staff makes me really happy! We value our team members very high here at the hotel and recognize that they are one of our biggest assets! As to your comment on the actual condition of the hotel I am pleased to inform...
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Not a bad hotel at all - charming in a retro way.
Good points:
Nice pool with slide for kids (no lifeguard near though)
Reasonably priced bar with happy hour 4 - 7.
Good breakfast.
Nice gardens.
Excellent service
Need to work on:
Rooms rather jaded and a bit worn.
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Dear Olijayp,
We appreciate your recent comments and review of our hotel here on Tripadvisor! It is always nice to read such positive comments regarding our restaurants and the facilities! I would especially like to thank you for your comment about the service. We do strive to train and develop team members on an ongoing basis so we are truly...
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My husband and I, with our 2 year old daughter, spent 2 nights at the Hilton over the Eid Adha holidays.
On arrival, the exterior of hotel looks dated. Step in and the interior looks dated too. Part of the hotel is closed for refurbishment. On our last morning here, I was woken up at 7am by sounds from the...
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when you stay in Al Ain there isnt much choice so most people end up here! its below par for a hilton...the rooms are a bit run down. but the air con is good and the pool is good. the staff are excellent and the concierge was most helpful. next time i would spend 2 nights here and maybe 1...
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Dear Mel W,
Thank you for your review on Tripadvisor!
We are aware that our product is a little dated; this is why we have initiated a large scale renovation of the hotel which includes 85 completely refurbished rooms and refurbishment of several public areas. By the beginning of 2012 we will be able to present a brand new product....
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Super hotel - great service, friendly staff members, clean and comfortable rooms! And they throw an awesome poolparty! - Definitely recommendable.
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This hotel is probably one of the older hotels around Al Ain, but having said that, it is very neat, clean and stylish. The rooms are a good size (we had a King Deluxe with an extra bed for my son), and the bathrooms appear to be new, with good finishes. The satelite tv has a great selection of channels...
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Dear TMAguide,
Thank you very much for the review you have posted here on Tripadvisor.
As you very correctly mention we are one of the older hotels in Al Ain. Actually we are the oldest; we have been operated as a Hilton hotel since 1971. Therefore it also pleases me to inform you that we are currently undergoing a refurbishment...
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i decided a weekend there as it is well located in Al Ain and I'm a diamond member. the hotelnis a bit old, butnwell maintained, proper and clean. Could not get the usual free upgrade as my request was simply ignored. in general the service needs some improvements. I checked into the room whilw was unpacking my stuff and almost...
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Dear cmtsuigolf,
First of all thank you for taking your time to review our hotel here on Tripadvisor.
The Hilton Al Ain opened in 1971, so we do indeed have a lot of years behind us. We do recognize that the hotel needs a refurbishment, thus we have commenced a renovation of the Guest Rooms and some public areas. By...
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