Just returned from this hotel 1st October 2011. Booked into the Seren Sari Hotel on the internet. On arrival we were told there was a nice room with a sea view in the Han Palace ( the sister hotel run from the same reception) the wardrobe door was off its hinges. The towels were hardly ever replaced. There was only... More

small shower .sen sari made us pay for another 2 hours room we where booked for 15 nights ,even charged us for phone call , seni sari resturant whhere veyy cheeky thats twice had cheek from them , han palace closed gate every night at 5pm , we had to go to seni sari to get in or out ,... More

I am not sure where the bad reports come from at this hotel but I have just come back after spending 10 days bed and breakfast with my partner, my daughter and her fiancé. The rooms were very clean, basic but clean. The maids cleaned every single day. They left flowers on the bed one day. If we put our... More

Rooms cleaned every day, our room was kept spotless, shower cubicle was small I am a size 12 and had to turn sideways to get in, good beds and pillows would have had goodnights sleep ,but for the music from the hotel next door not han palaces fault. Around the pool in day the music was far to noisy.Never ate... More

just got back from 2weeks in hans palace ,and i must say 4 wot we paid ,it was a very good bargain ,the rooms were very clean and the cleaning staff are 1st class ,the locaction is ideal as u are right on the beach and about a 20min walk in2 marmaris itself ,the staff were friendly and the barman... More

very clean and good value for money. very small balcony, no view only could see 3 other hotels so never used it. all carpet had been renewed so very clean.staff very friendly but no discount in resteraunt was offered at all it said you got 20% if u ate there, showers so small u barely fit in a good base... More

What a fantastic Holiday! arrived at 5am and dropped off at seren sari on the main road which is han palace sister hotel. once checked in the gent helped us with our bags to our room which was the hotel right next door (30 second walk). The hotel is basic but rooms cleaned every day and staff are very friendly.... More

The locked gates, the deserted reception...had to have meals next door at the Seren Sari and was NOT made welcome there. I've seen baths bigger than the swimming pool. Dirty carpets and don't attempt the shower if you're over 9 st.

Went to Marmaris with my boyfriend for 1 week in July. We arrived in Dalaman airport about 4:30am and arrived at Hans Palace approx 7:45pm, long journey from the airport but well worth it. We were a little confused when arriving as you have to check in at the sister hotel Seren Sari, but we were greeted by a lovely... More