We booked a room with a double bed, ended up having one with a twin bed. We called the front desk to come and connect our beds together since they were very hard to move, and they never came!!!! we ended up fixing the room ourselves, then once we got that over with we decided to sleep, but there was... More

Location is somewhat out of the way. We rate this hotel as "average" overall and definitely not 5 stars as advertised. Our biggest complaint was the beds- the "sleeping platforms" are very flat and hard. Lighting in the room was poor- it is very "contemporary" or "artsy" but quite dim. Difficult to read anything in the poor light. The room... More

We were very satisfied with this hotel - tho not close to the city center or tourist attractions, it was quiet and had great views, plus a nice indoor/outdoor pool combination. Buffet food good, and rooms comfortable and vry quiet, tho bed a bit hard. Next door to a very nice Turkish bath. More

Pros (+): -Great staff, they were really trying to help us in every manners, especially our receptionist "the boss" with his great british accent and brilliant jokes, (i couldn't remember his name -similar to hanson?) -Fantastic Roman bath, you should, no, you must! experience it! (bath staff can't speak english, and the massage doesn't take long enough to relax also... More

This was the 1st stop on our Insight tour. We were looking forward to a nice rest in a cool room with a comfortable bed at what Insight claimed was a 5 star hotel. It was further than the truth. The room was gloomy & did not have a double bed, but 2 singles. Luckily it turned out for us... More

The only great experience I had with this hotel is its association with the 700 year old hamam, its absolute delight and pure relaxation doing the Turkish bath with scrub and massage. I felt invigorated after doing it. The hotel has average sized room and bathroom, a nice outdoor pool with the view of the hamam, breakfast and dinner buffet... More

We stayed at this hotel as part of Insight Tours. We were most disappointed that Insight which uses 5 star hotels would include this one whicg deserves one star at most. It was run down, dirty and everything had extra charge (including drinking water). Air conditioning did not work and the bed uncomfortable. We could not wait to escape from... More

Almost everything was perfect. There was one big thing that spoiled this perfection; the indoor/outdoor pool which was fueled with thermal water was not clean. I am not sure that the pool was properly cleaned because the bottom of it was dirty. It’s a pity that such thing spoiled otherwise excellent impression and feeling. More

We stayed at this hotel whilst on an Insight Vacations tour. The rooms were very modern, but the room was quite dark, with a small balcony looking onto an internal courtyard and the pool. Our request for the air-conditioning to be activated was met with a flat no - "it's not summer yet!". Despite a request for a non-smoking room,... More