Oh my god this hotel is a 5star... I must have been really drunk for 2wks!!! Staff vile and very very rude.. Room we stayed in was a premiere,the smallest room I've ever stayed in. Air con was never on always have'n to complain. Food was ok had lots better in when stayed in a 3star.. Entertainment was the worst... More

5 star? Ha, what a joke!.....I've stayed in better 3 star hotels. If you have kids please keep reading. Good points: Clean large rooms, lovely food, brilliant aqua park! Bad Points: Pirate ship (my 6 year old son managed to unlock the safety bar mid-air. Yes, i thought my husband and son were going to die). No apology received! The... More

Yes, seaview (meerblick), not to be confused with indirect seaview (seitliche meeblick). The hotel, Thomas Cook, as well as Neckermann ( a German holiday package provider) all make a distinction between seaview and indirect seaview. In fact, besides landview, these are the only 2 other options available. So if a seaview is not indirect, it must be direct, right? Only... More

First all inclusive holiday with my family (girls aged 8 & 11), when arrived greeted with a cocktail whilst porter dealt with luggage. Had booked a duplex room with 2 bathrooms but were taken to wrong room which was easily rectified. Duplex rooms on top floor so much hotter and air con would have been nicer colder we had spare... More

My husband, Mother & kids of 6 & 4 went to the Royal Dragon for 2 weeks in May 2012. On arrival at 3am or thereabouts were required to complete details of all the party's passport details and addresses etc, at that time in the morning I really did not want to be doing that and i'm sure it could... More

Just returned from this resort. We were really looking forward to this holiday, and paid extra especially after what we had read. We were so so disappointed. In brief, though the external of the hotel - i.e. swimming pools, were great, in general, the internal, food, and service standard of staff was not 5 star at all - no where... More

Hi all, me, my wife and 3 year old just got back from a weeks stay. Here are a few points from our stay: 1. Hotel is huge and very classy 2. Spirits are weak, no way near normal brands such as JD 3. Food is good but does get repetitive after about 4 days 4. A lot of german... More

Overall this is an excellent hotel for families. It doesn't get 5 stars for some of the reasons all ready mentioned. The main reason for us was the poor service to british families and the completely obvious favouritism towards German guests.We found this to particularly true in the bars For example clearly waiting for a drink-when a German lady pushed... More

I went to this hotel with my mum and dad about a week ago.I'm only 13 but enjoyed every bit. Everything was lovely. The only thing that could be impoved on is some of the staffs english and a little less swearing around the resort. They didn't block out any swear words in the songs played around the pool. This... More