I really enjoyed my stay at this hotel. It had everything I needed but fell short on just aspect, which was, no staff working at reception had a knowledge of the english language. This did not affect me as I travelled with Turkish friends but had I not, I would have felt angry at not being understood - particularly if... More

This so called 5 star hotel is rubbish. The staff,food etc. This place looks more a prison than a hotel.Staff are rude or pretend they dont understand. If you ask something they start laughing. Breakfast: they fry about 50 eggs at once and leave it in a tray then gets cold ,until is not finnished they dont fry more eggs.... More

At first everything seemed good with the hotel being quite clean although over the next few days it appeared somewhat different. Staff are very rude and unhelpful and seemed uninterested in the lack of hot water in the hotel. The food is the same every single day and yesterday's food is constantly reheated or used as cold alternatives. An example... More

My husband and I just returned home yesterday 3rd October we found the hotel clean pools are good but no lifeguards we found that the food although it looked nice it was always cold you would not go hungry but this hotel caters for Russians and germans and the staff we found do not understand you or pretend not too.... More

Service, rooms, pool hygiene... are really bad, do not come here when it is in all inclusive season. Nothing to say just terrible.

We booked a week before we flew.2 adults and 2 teenagers 13 and 15yrs. On arrival at 5 am we were told our 2 bedroom family room would not be available untill 11am that day. They did have a room for us with 3 beds so we had to wait untill they made up another bed. After a few hours... More

Awful Hotel. Rude staff. Food is disgusting. I do not recommend to anyone this hotel.

Very awful hotel, service is very low, food is no delicious. Do not recomend it.

First of all, our trip started with being greeted by the fact that the hotel wasn't able to provide us with a room - even though we had booked the rooms two months ago. They wanted to send us to another hotel until the rooms were available. Locationwise, its very distant to other things. There are nothing for several miles!... More