Bar staff very rude was as if they did not want to serve you. but the food and waiters very good in the buffet. also the cleaning staff very good rooms spottless. Animation team a bit Hi de Hi for the age group that was there no children at the resort. On arrival there was no rep on the bus... More

I stayed at the royal kenz from the 23rd of may - 30th with my boyfriend Before going to the hotel i was dreading it after reading the reviews but here is what i thought. First impression- When we first arrived it was soo easy to check in the staff were very friendly and helpful, and helped us take our... More

We just arrived back from Tunisia today after a weeks stay at the Royal Kenz, near Port El Kantaoui in Tunisia; we travelled with Thomson on an all inclusive basis. I felt it only right that I should add my review after seeing a previous very negative review here. To begin with the hotel is absolutely spotless, both in its... More

great time,dont listen to the moaners they are from another planet,hotel was fine as was food etc.downfall was entertainment.4x£20 notes stolen from my wallet,the only person who could have been was MAID.so you have been warned.

Went half board with Thomson.. orginally were placed in Marhaba Palace! moved after 2 nights.. The Royal Kenz is 100% percent better than Marhaba Palace. The good bits.. Lovely Pool area, and nice clean rooms. The Spa is awesome. Indoor pool is nice the weird bits salt water in indoor pool They dont explain the treatments in the spa very... More

My wife and i have just returned from the royal kenz ,on arrival we found the hotel to look very nice and clean .I had upgraded our room to superior and was not happy !all you get is the same room but with added dressing gown cheap bottle of plonk and bowl of less than fresh fruit .So save your... More

Food the food in the buffet was quite repetative but lots to choose from being a fussy eater I always found something to eat. Breakfast wasn't the best settled for crossiants and yogurts and the drinks machine was by the food so if u were at a table like us the other side was a bit of a nuisance as... More

Visited Royal Kenz Hotel late April for 2 weeks. A big mistake. This is one for WATCH DOG and BBC TRAVEL to report on. If you are used to 4* and 5* hotel and travel Royal Kenz certainly leaves a lot to be desired to make the rating. Granted the old hotel is well built with mature grounds swimming pool... More

Do you self a favour and don't go. On arrival staff on reception were rude and totally unhelpful. No smile just keys given and moved on very quickly. Room on first look was ok until went into the toilet where somebody had left the toilet used and it was not a pee. Call to reception who came up flushed loo... More