First of all i would like to say i do work in travel and would like you to take all the bad reviews written about this hotel with a pinch of salt as its own personal experience!. On arrival at this beautifull hotel i was amazed. Myself and my partner were the last to be dropped off and can honestly... more

We booked this hotel from Thomson as a 5 star luxury hotel !!!!!!!!!!!!!!!! for our 35th Wedding Anniversary - and we booked thge full package - VIP lounge on departure - extra leg room seats - room upgrade and late checkout - MISTAKE NO 1. We were fairly confident when we booked this hotel as it is part of the... more

My partner and I loved this hotel from the minute we walked through the doors into a beautiful, spacious marble lobby. We were given a refreshing welcome drink and quickly checked into our room. The whole hotel is nicely decorated and sparkling clean. The staff (every last one) were friendly and helpful. The food is great - plentiful, fresh and... more

When we booked several months ago there was nothing but praising reviews, however, the closer to our holiday the more bad reveiws we read, so were a little concerned; however, these concerns were unneccessary. You are greeted in the grand reception with a welcome cocktail and very friendly helpful staff for a speedy check-in, then your is luggage brought to... more

We had some concerns especially since some previous reviews had it pegged as awful. But they must of stayed somewhere else, because this hotel was very good. Rooms were very clean and large and the maids friendly, in fact all the staff were friendly whether you tip then or not. The food in the restuarant was very good and varied... more

Just had a 7 day stay at this five star hotel, the hotel was fabulous and the staff couldn't do enough for you, it has just opened a beautiful spa with heated indoor/outdoor pool and massage centre with turkish bath though extra charges do apply for use of these. There is an indoor heated pool and an outdoor one with... more

I was very concerned after booking this hotel because some of the reviews were awful, but I needn't of worried. OK the hotel is not Caribbean 5* standard, but the rooms were clean,the variety of food good, and the staff nice (you don't need to tip if you don't want to) I would say that if your child is a... more

We have just returned after a great holiday at the Rui Imperial Marhaba.. read many reviews before we went and i was a bit concerned.. all i can say is that it is not a 5* hotel but its a good 4*..we had a great time there.. all the staff were very friendly and helpful from thye reception staff to... more

RIU IMPERIAL MARHABA: I booked this holiday with though Thomson Holidays. It is rated by Thomson as a 5 Star Luxury Holiday. We wanted good facilities and that little bit of luxury and feeling of being spoilt. Very dissapointed. This hotel is ok it is just rated incorrectly. Maybe a 3.5 or 4 star rating would be more appropriate. They... more