Good points:- -desserts great & omelettes(have to ask-give chef cheese)/pancakes at breakfast good -nice indoor & outdoor pools & Jacuzzis -friendly staff at reception -good bathroom with power shower and bath -sahara trip v.good, pirate ship not reliable, fishing can do at port, -good range of shops in hotel & outside(cheaper).Though knock offs as Armani haversack bought broke when tried... More

me and my boyfriend came here for a week on arrival we got greeted with drinks and snacks, we had to wait a hour before our room was ready! we had a lovely room with maids coming to change towels, make bed and cleaned room daily. the staff where more than happy to help the waiter was fabulous, the weather... More

Stayed here for a week from 5th may till 12th with my partner, had a great week rooms were very spacious and clean maids clean and change bedding everyday,the staff in hotel very helpful and friendly, the food was ok became a bit repetitive towards the. End of week but always something to eat, the weather was great all week... More

Travelled with Thomas Cook. The staff work very hard but are mainly rude. Entertainment rubbish, although the animation staff work very hard, they were very pleasant. Sometimes long queues for drinks. Thomas Cook rep was hardly ever their although that did not bother us as we did not need her assistance although if we would have don't not sure how... More

I've just returned from here two days ago where I spent 10 days, it was the best holiday, the hotel was clean, the food was brilliant....so much choice. The animation team were fantastic, got to know myself and my two girls and treated us like friends, looked after us the whole holiday and made the holiday the best experience. Can't... More

the animation team were fantastic we stayed from the 1st may to the 8th may they worked tirelessly trying to get people involved the dancing was great the games were funny and the night time was fun a few gasps on the night they did the bed of nails the bar staff knew by the second day what your drinks... More

Myself and my boyfriend (now husband) stayed here back in 2005. (We didn't travel in June 2012 - tripadviser doesn't go back that far and insist on me putting in a date of travel) We were younger, didn't want to spend a lot but wanted a safe & clean place to stay for two weeks to.. lets face it.. get... More

We stayed at this hotel for a week 28th April until 5th May as a couple. We had a lovely room on ground floor level and our balcony looked out onto the children's park but could also see the pools. Firstly the room was beautiful, obviously it wasn't all mod cons but it was well done up and stylish and... More

Stayed here September 2012. First impressions fairly good, standard for a 3 star in the area I suppose. Bungalow room quite disappointing, quite shabby/dark and not cleaned too well especially the bathroom. We had heavy rain for about 24 hours which flooded the whole room and there wasn’t much we could do to fix this due to it being slanted... More