We went here with 2 of our friends on a last minute deal. When we booked, we were told that it was an island surrounded by palm trees.... a bit mis-leading as it wasnt like that at all when we arrived. The coach journey was roughly an hour and a half from the airport, which was a bit of a... More

Let me first say that despite the upcoming issues, I had a thoroughly enjoyable week here. Despite the averageness of it all and the poorer points I suppose you get what you make out of it. The overall hotel is at best a 3 star, not a 4. There's barely a word of English spoken by the staff. French or... More

I've worked as a Tour rep and I am used to the Iberostar hotels. Unfortunately this Iberostar is not worth the name at all. Terrible hotel! People that are rating the hotel as excellent are definately not used to travel in 4 stars hotels. Rooms are worse than a youth hostal. We had to change 3 times from room. We... More

I went away with my friend I just wanted a break to get away catch a tan and relax and I gained all this. The food was excellent the staff were lovely the entertainment gang was brilliant and the hotel was very clean. There wasn't much to do around the hotel but we knew that when booking I only spent... More

We arrived at the hotel quite late at night. We were taken to the restaurant which had been specially opened for us, we were given food and drink and when we got back to the reception they were waiting with our keys and taken to our clean room. The hotel was lovely and anything you needed, there was someone there... More

Arrived 11.30 pm to be greeted by a member of staff and was ushered through to the restaurant for something to eat and drink 'as no doubt you will be ready for something after your journey'. The food was obviously left overs from tea and was so un appatizing and inedible we never bothered. Our room was ground floor and... More

When we arrived at the hotel it wasn't nice and relaxing they told us to stand in the corner and was left there for 20 mins! We then had someone who took our suitcases who wasn't clean and smelt very bad! Nothing run smoothly unless the boss was around! There cleanliness was terrible when we got a drink from the... More

I have just returned from a week away at the iberostar safira palms, what a lovely place. From the moment we arrived the staff bent over backwards to help, The Hotel was very very clean and decorated to a lovely tunisian style. There was always a waiter following you around......( but rest, they didnt want tipping). I travelled with my... More

Just got back from a week at this beautiful hotel. Had a very relaxing week with some lovely weather. We were given a ground floor garden view room but asked to change to higher level room with a sea/pool view. There was no problem with this so changed the next day. The original room was fine but the view wasn't... More