Having stayed in Tunisia before, I knew that although this hotel was rated 5*, it was probably going to be more like an English 4* hotel. I was pleasantly surprised though when I arrived at the hotel. I arrived late in the evening and once I had checked in the receptionist told me that she would have some food sent... More

Made most welcome at reception Our room was very comfortable and the bathroom was superb , restaurant the food and service was exellent The lobby bar staff could have been better but the waiters were very good All of the hotel staff were very friendly and helpful , The restaurant staff and the Animation team made our stay at the... More

We have just come back from a 10 day stay in the Saphir Palace and we had a great time! Yes - I agree this hotel isn't a 5 star hotel but the rooms and lobby bar were always clean and tidy with fresh linen and towels every day! The food does get a little bit repetitive however you always... More

Made most welcome at reception even at the late time of our arrival after midnight Our room was very comfortable and the bathroom was superb Although only one restaurant was open the food and service was exellent The lobby bar and Ali who serves really good cocktails always made us welcome All of the hotel staff were very friendly and... More

I booked the hotel independently, but 90% of the clients were part of a package deal and the hotel catered very well for that market. However, for someone wanting quiet, clean, well serviced accommodation this hotel is a mistake. It has obviously been a very well appointed hotel at sometime in the past,but is now several years overdue for a... More

Booked a 3 week week stay last 2 weeks of April and first week May. Some really cold and wet windy days in first week, there was no heating in hotel room and anywhere else in hotel, went to bed early on the cold days as reception and entertainment area was so cold, people sitting with coats on. My room... More

Stay here for two weeks at Easter and had a lovely time the room was one of the best we have stayed in and the view was also lovely looking over to the sea and harbour .The food was very good always plenty of choice we also done the diner around which was also good .Lovely pool area with lots... More

I arrived with my mother and grandmother as a get away before I have my baby and it was one thing after another. The receptionist was very rude and dismissed us immediately on arrival and sent us to the bar area to fill in a big form. 30 mins later she appeared back grumpy and gave us our wrist bands.... More

We have had a fantastic week at the saphir palace. We were unfortunate to have our first few days limited by the weather, however we made us of the spa, for £50 we got time in the hamman, body soap, body scrub, seaweed wrap, hydrotherapy bath and a 1 hour full body massage!! The bar is fantastic, if a little... More