i woke up 24th decemeber 2009, i went to Manchester Airport, and Thomas Cook staff help me put me in plane first before other person coming on the plane, Cabin Crew was lovely n helpful. we had 3 hour journey on plane, when i arrive Monastir Airport, I was told to wait for 1 hour to wait for staff to... More

After reading all the other reviews on this hotel, I feel very saddened as I thoroughly enjoyed it. It was my first holiday abroad, the hotel was clean and fresh, we had a balcony overlooking the pool, maids arranged our bedding into lovely shapes of fans, the food was good and as I was disabled and on crutches, the staff... More

We stayed in this hotel about 20 times over 6 years and we loved it. The staff were friendly, helpful and genuine. The hotel was always clean and the cleaners seemed to never stop. We went half board and all inclusive and enjoyed them both. They did a mixture of their own dishes and tried their best to cater for... More

this was our first time staying half board so we wasn't sure what was included, in our welcome meeting all inclusive guests were all given printouts with information about whats included but we recieved no such information. when i got myself a soft drink at dinner a waiter practically accused me of stealing even though there was no signs of... More

i know it was a while ago but i was a absolutly wonderful hotel, the staff were always frieldy night time entertainment was very entertaining, splash and aniece, the bar staff were lovely, mr benn especially, the receptionist walied was great help and has turned into a great friend, none of the staff were rude at all i dont know... More

We have stayed at the Le Saphir 3 times, and its been fabulous everytime! When we stayed there it was the Le Saphir in one half and the Hammamet Village in the other. We stayed in the Le Saphir Hotel, but could use all facilities of both hotels. Very nice, clean rooms. Basic, but have everything that you need. Two... More

DO NOT STAY HERE. When you first arrive at this complex it seems ok, on the surface it is. scratch the surface and you have a hotel that was making most of its guest ill. If you go all inclusive they water the drinks down with tap water, this makes you ill, they were even watering down the coke. The... More

Thalassa village/le saphir - supposed to be the best hotel - well some years ago it was but - Staff were wonderful - good job, food was bland and the same nearly every day, bbqs every day and night beware of re-heated food. if you go all inclusive beware, the only drinks are local lager, which isnt bad, local vodka,... More

I stayed in this hotel in August 2005. After I had booked this hotel I decided to read some reviews about the hotel. I was a bit sceptical about the reveiws, as earlier in June 2005 I travelled to Tenerefe were the hotel had excellent reveiws but wasn't as good as we expected. When we arrived at the hotel, it... More