The Evason Resort is a punish. You will be paying 5 star prices and getting a 3 star experience.
We stayed at the Evason for from December 29 - January 3.
The worst aspect of our stay was the restaurants and the food.
We arrived at around 7pm. 4 of the 5 restaurants were "fully booked". Yet there were vacant...
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We have just arrived back having spent 7 nights, 8 days at the resort. Having read some of the comments on here a couple of days before we arrived I was a little concerned, but I have to say it was probably one of the best holidays we have had.
We stayed in one of the duplex pool villa's and...
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Dear olivia C,
thank you so much for posting your comments on this forum. I am pleased that you enjoyed your stay so much and that you will recommend us further.
Your points on the communication regarding the airport transfer and the smell problem near the Infinity Pool are well received and for the latter we have rectified the problem...
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We stayed at the Evason last week and had an amazing time. We chose it based on the travel agent reccomending it and what we saw on tripadvisor both good and bad didn't bother us. We were more concerned with location, amenties and relaxtion factor.
We had the most amazing and relaxing time. The staff were incredible. I wanted to...
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Dear groagan,
thank you so very much for posting your comments about your recent stay at the Evason on this forum.
I am pleased that you had such a good time here and I am also happy to read that our hosts did follow and enforce the policies and procedures that we set up for the enjoyment of our guests....
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Just had the most amazing four days at this hotel. The staff were kind, helpful and warm. The room - a studio- was sweet and comfy. Not the lap of luxury but nevertheless exactly what we wanted from ojr holiday - clean, lots of nice touches like bath salts, and the most amazing sea views. Atmosphere was relaxed and we...
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I stayed at the Evason in October 11 for 14nights and after reading all the negative reviews beforehand felt rather worried about it, so much to the point that 3days before we were due to fly I was franticly ringing the travel agent seeing if they could swap us! She had been there recently and encouraged us to go and...
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Losing my brand new iPhone on Bon Island and getting it back on the same day is indicative of the honesty and integrity of the staff of the resort! The crew is just great!we are coming back! Gary and Ute
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Dear 1gazza2,
thank you very much for your comments. I am glad that the lost phone was found and of course returned immediately. I will share your kind words with my entire team which will serve them as a welcome motivation.
We look forward to welcoming you back one day.
Best regards
Frank Grassmann
General Manager
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We had read the reviews in advance so knew what to expect, but were still a little disappointed.
It's clear to see what Evason are trying to do here, a sustainable relaxing five star hotel.
They achieve the relaxing, sustainable element in a great location with great views, but this is way off a five star resort so do not...
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Dear Mjrstar,
I appreciate you taking the time to post your impression of your recent stay at the Evason Phuket on this forum.
Whilst I read that you enjoyed some features of the resort, mainly Bon Island, the pools and the SLOWLIFE aspects of our operation I regret that in other areas we failed to live up to your expectation....
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The Evason was our final hotel on our honeymoon in Thailand, and whilst we had a good time there I wouldn't recommend it to others. It's really overpriced for what it is.
Our room was pretty spacious but really needed updating, and things should have been replaced like the mosquito net over our bed which was full of holes and...
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Dear SpeedyS,
thank you very much for taking the time to post your impression of your stay at the Evason Phuket here on this forum.
I am grateful for your positive comments and glad that you enjoyed some aspects - hopefully most :-) - of the resort.
I appreciate that you mention some weaknesses as well and I can promise...
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Oh dear, what a mistake it was to stay at the Evason. Our first stay was for our honeymoon seven years ago and that was rather nice so though we would have a lovely time during our second time back. But it wasn't. Definately not.
I've stayed at LOTS of nice places around the world. W Retreat and Spa Bali-AMAZING!...
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Dear Heidi Z,
thank you very much for posting your feedback about your recent stay at the Evason Phuket on this forum.
I regret that you had experienced several shortcomings during your stay which clearly have impacted your vacation with us. Especially since you visited us before and enjoyed your stay then much more. I have taken your comments on...
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Myself and hubby stayed at several places in Thailand in 2006 for our honeymoon, this was the last part of our stay at Phuket and the hotel was magnificent, it was everything you would expect a hotel in paradise to be, dreamy, romantic, laid back, great staff, lovely views, good food, pricey but what we had was good. Spotless to...
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Dear JanetManchester,
thank you for posting your experience of your last stay at the Evason Phuket here on this forum. I am excited to read that you had such a great time and hopefully we can visit you back one day.
Warm regards
Frank Grassmann
General Manager
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