We came from Novotel Bangkok to Mecure Phuket, both with priveledge room upgrades. Novotel offered alcohol, softdrink and canapes for 2 hours a day between 5 and 7pm. Mecure offerd fruit and coffee from 3.30 to 4 which was disapointing for the price, the website stated breakfast but we were denied. I might even complain yet. More

This hotel is in a good position for the sites of Patong. It is away from the noise but not far to all the local amenities . There is a nice pool area and the rooms are comfortable and clean. The staff are very friendly and extremely helpful. Patong is very wild but friendly and really cheap compared to the... More

I would highly recomend this hotel to anyone on a budget. The Location is Good. I thought it might have been a bit far from all the action but i was actually not too bad.It was a pickup and drop off point for all the tours we did so that was great. It was a 5-10 min walk to the... More

i have been going to the mercure every year since it opened, the location in Patong cannot be beaten, close to markests, and far enough away from night life to be quiet, the manage ment team has been very helpful on every trip , every one very helpful have stayed there may 2008,april 2009,june 2010,february 2011. the meals are excellent,... More

It was sudden decision to extend our holiday in Asia so we flew from Vietnam to Phuket and booked our accommodation online one day before our Phuket holiday. The Mercure had an incredible rate for 5 nights which was too good to ignore. We booked a deluxe room facing the pool and requested the highest possible floor. Arriving at 11pm... More

Overall, the hotel is above average. I suppose, its location helps a great deal. Staff is friendly. The check-in staff at the counter (name is "Fee") acted professionally. I cant say I sleep well as there is construction and piling happening right opposite the hotel. The beach is a 10 minutes walk away which is acceptable. Thais are generally friendly... More