After reading the reviews of this hotel I was very nervous of what to expect. However, what we were happy when we got there. The staff could be a little more friendly, especially since we had just come off a 12 hour flight and was the first time we had been to thailand so we were quite overwhelmed. Our room... More

I have first checked in to this Hotel after I landed in Thailand then had been to other hotels in other places. So having entered the premises I was impressed. What was good is that it is just walkable distance to the Patong Beach and another few yards to the famous Walking street... The Breakfast Buffet part of the hotel... More

We booked Superior rooms x3 n comments about the room n staff 'said sorry that what u gets when u booked on the Internet' which p me off! The superior room is not on the same building n is on the different building! Very poor rooms. The lift didn't even work when u had 3 adult on it - keeps... More

I stayed here for 1 week in early December 2011, as we had bought a travel scoopon. I wasn't overly impressed with the venue, although given what we paid it wasn't too bad. The hotel itself is close to the beach, but across the road is the Hard Rock Hotel which pumps out live music and is very noisy. The... More

Great location but of a very poor standard for a Thai hotel. The rooms smelled of urine, the decor is well overdue an update and the sheets definately need replacing. My wife and I went on honeymoon there and I was very dissapointed. We're normally very easy going happy people and would never complain about hotels, but this one was... More

The hotel was clean and spacious.. The swimming pool was beautiful and they even have a bar at the side just in case you need a drink... Breakfast was good with a variety of different kinds of dishes. The hotel was walking distance to the biggest shopping mall and it is opposite of Hard Rock Phuket... We even got a... More

The service of this hotel really sucks...no one should stay here. We stayed for 3 nights. One night we asked for salt at 10 pm and were told the kitchen is shut ! Taking the cake was....at check-out , they claimed a laundry bag was missing from the room! We had never even seen it, or asked for laundry to... More

We stayed here for 10 nights, end of november. Definately better value for money elsewhere. Service was terrible allround. Upon check in no welcome at all, room service is displayed as being available until 11.30, but was told at 10.45pm on our first night after arriving the kitchen was closed. Ordered room service one night which never arrived, bar staff... More

My name is Ahmad Munir Sabki - i was booked into this hotel from Nov 15 to Nov 18 2011. On arrival - my booking of a room with one big bed was - as they insist - an 'upgrade' to a room with 2 small beds and they were not apologetic about this at all. As a matter of... More