Not impressed at all with this hotel. I booked a twin pool access room and for the price I paid, I was not happy. Firstly they only had King room's available so they made up a sofa bed for the second person. The room was rather ordinary and the staff weren’t that helpful. The buffet breakfast was pretty plain compared... more

the banthai was nothing but bliss for the moment we arrived. we were served ice cold drinks and upgraded to a pool delux room from a superior for the first couple of nights. the room was clean and cool and it was great being able to jump in the pool straight from your balcony. the service staff even found out... more

We booked our non-smoking Deluxe room 3 months prior to our trip. On arrival, we were told that unfortunately our room was not available and that we would need to move in the morning. Considering that we arrived late at night this was an inconvenience. Although, they did provide an upgrade for the night. The next day we were shown... more

Stayed at the Banthai for 14 nights from 30/12/2009. We were greeted by a lovely receptionist who gave us a very welcome cold drink & ice cold towels. The only problem is that you cannot check into your room until 2pm and as we arrived at 11.30am it is a bit of a long wait, we went off and had... more

After leaving one bad hotel I jumped right back into the frying pan and landed at the Banthai. I arrived rather early in the morning at the Banthai and had to deal with the night reception. I had nothing but problems from the time I entered the reception, but due to the time I just booked a room so I... more

This has been our fourth time in Phuket. So far we stayed at the Diamond Cliff (absolutely beautiful) Patong Merlin (lovely) and the Holiday Inn (impecible). A travel agent recommended us the Banthai and we opted to spend a little bit more money and have a couple of rooms on the ground floor. Our departure was at 6pm so we... more

Service was excellent. Staff wee very friendly and helpful. Rooms were large and clean. We had deluxe pool rooms and were worth the extra money. Closed to shopping, markets and shopping centre more

Just came home from 12 nights at the Banthai, we have had the most fantastic time there. On arrival we were upgraded to a suite, which we were so grateful for. The suite was amazing absolutley amazing. The staff at the Banthai are so kind and always helpful, they were a pleasure to deal with, always ready to help you... more

As a solo female traveller in Phuket for only 5 nights I researched for many many hours the best options and locations for nearly every single hotel available using trip advisor as a main base. I have to say that choosing this hotel was the best place I could have found. Firstly all the good reviews are true and more.... more