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Andaman Embrace Resort & Spa

4.0 of 5
Had Patong | 2, Patong Beach, Patong, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Hotel amenities
Andaman Embrace Resort & Spa
Ranked #102 of 238 hotels in Patong
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223 reviews from our community

Traveller rating
    74
    74
    28
    24
    23
See reviews for
Families
61
 
Couples
89
 
Solo
10
 
Business
2
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hobart
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I purchased a voucher from Groupon and due to some bad planning on my part ended up staying after the dates.The hotel whacked on 1000 Bahts penalty for this/per night/per room.I actually talked them down to half of this penalty.I was a little cross with this place before I arrived but I was pleasantly surprised by the hotel.It was still... More

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Brisbane, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Wow... That is the first word that I can use to express my stay. From arrival to departure, everything was perfect!!! Pick up at the airport was extremely professional, courteous and friendly. He showed us everything around Phuket town and explained a lot about the local culture. Upon arriving at the Hotel, we were given cold towels, welcome drink and... More

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Kuala Lumpur
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013 via mobile

Our party of 5 adults & 1 toddler arrived a little earlier ahead of check in time and naturally, had to wait for available rooms as house keeping was in the process of tidying after previous guests. Checking in took about 10 minutes as we had prepaid our stay. While waiting for an available room we decided to have lunch... More

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Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review
13 May 2013

Dear Chel78, Your informative comments are truly of good value. We do apologize for disappointing your lunch experience with such a poor welcome by our services attendant. We shall seriously keep on improvement particularly for our staff etiquette and attentiveness. In the meantime, we thank for your compliments on the positive services of our young lady at the Concierge. Her... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 May 2013

I just love this hotel, mostly because of its hotel room amenities and have a really big room. I just stayed for 1 person just because it was last minutes holiday. Room is overlooking the swimming pool and slight view of the Patong beach. Really enjoyed the sun set from the balcony. The only thing I have to mentioned is... More

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review
3 May 2013

Auermann, Thank you very much for your valued comments and recommendation and please accept our sincere apology for such inefficient checkout process. We’ll try our best to improve our standard of services and we do wish to welcome you back in the near future. More

Mumbai, Maharashtra, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 April 2013

The best part about the property was its location. It is just a minutes walk from the beach. And then just another couple of minutes from the main drag where you can pick a different place to eat your lunch and dinner every single day.The hotel itself is clean and well kept. Breakfast served at the Twigs Restaurant was wonderful... More

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review
18 April 2013

We would like to express our sincere appreciation to your recent visit as well as all good advices on our services. We’re all here looking forward to welcoming you and your family for the next possible visit. More

Johannesburg, Gauteng, South Africa
1 review
5 of 5 stars Reviewed 11 April 2013

We had a 7 night stay at the hote. The service was excellent. The rooms and facilities was clean and very homely. The fact that the hotel was just a few minutes walk to the beach was wonderful. The staff especially were friendly, helpful and professional. The thing I will always remember is the smile on all the staff members.... More

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Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review
18 April 2013

Thank you for your informative comments. It’s truly encouraging us to keep on good standard of services and continual improvement. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 April 2013

1) horrible bathroom - only bathtub provided. worst you take shower in it and you get out and you know whole bathroom is filled with water. Its disgusting! the bathtub is not deep. flooring very slippery. towels has a tag saying its of 2010 and they stink. sleek bottle of shampoo and bathwash, not sufficent for 2 ppl. no toothbrush,... More

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Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review
12 April 2013

We appreciate your time to let us know on how we could improve to serve you better during your stay with us in March 2013. We carefully reviewed your suggestion and we have decided that we do need to clarify some of your points of view as follows; 1) Our bathtub room also has the shower – not bathtub provided... More

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5 of 5 stars Reviewed 2 April 2013

I stayed in a room with a balcony from the 21st March to 27th March and all i can say is it was great. The room was clean and tidy, bed comfortable and service was great. I was especially impressed with the location of the hotel just a short walk to the beach and also the mall and Bangla road.... More

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review
4 April 2013

Thank you very much for your compliments and valued suggestion. We’ll try our best to maintain our good standard as well as will carry on our services in pursuit of excellence. We’re all looking forward to welcoming you and your family back to the embrace of our hotel soon. More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 17 March 2013

I had a balcony room and yes there is no shade and can be very hot but the room itself was clean and had a very good bed. The bath room was also quiet new the shower worked a treat although the open shower meant water went every where not really a problem as it is the bathroom the pool... More

Was this review helpful? Yes
See 4 more reviews by Mot0 for Patong
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review
20 March 2013

Thank you very much for your informative comments on our hotel facilities and services. We are more than happy to take your advices for our better services. We look forward to having chance to welcome you and your family again in the future. More

manchester
1 review
4 of 5 stars Reviewed 11 March 2013

Some aspects of our stay were very good, however, there were also negatives. On arrival we were advised that the hotel policy was to hold 500 bahts per room per night and as we were staying for 10 nights they would require us to pay 5000 baths deposit for each room ( there were 8 of us therefore we had... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(4)
  • Pool area(3)
  • Bangla road(3)

Additional Information about Andaman Embrace Resort & Spa

Address: Had Patong | 2, Patong Beach, Patong, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Region: Thailand > Phuket > Patong
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#32 Luxury Hotels in Patong
Price range (per night): INR3,919 - 11,480
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Andaman Embrace Resort & Spa, reputed as a 4 stars resort in Phuket, offers executive services, superior hospitality and charming accommodation. This stylish resort provides you the Chino-Portuguese style accommodation with seven charming room types. ... more   less 
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Also Known As:
Andaman Embrace Resort And Spa
Andaman Embrace Hotel Patong
Andaman Embrace Hotel
Hotel Andaman Beach
Resort Andaman Beach
Andaman Beach
Club Andaman
Club Andaman Beach Resort
Andaman Embrace Resort & Spa Patong, Phuket

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Andaman Embrace Resort & Spa
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