We stayed at the Novotel from Feb 3 - 10 2012. It was a family holiday so we had a party of 10 adults and 2 children. We booked 2 suites and 3 rooms of varying standard. We booked this hotel for a number of reasons one of them being the fact that they had three pools including a children's... More

The ambience of the hotel is undeniably great. However, the disappointment kicks in when we entered the triple sharing room. The room is small. Further disappointment was hotel know its triple sharing yet the free mineral waters were given only 2 bottles. 2 robes in the wardrobe. Toilet paper only one. As for the hotel staff attitudes was also great... More

A bit expensive but what a great place to spend a holiday. Spent two weeks here and it was one of the only holidays that I just didn't want to go home. The room is very well proportioned and comfortable with a large and firm bed (which is my preference but YMMV). A bit of an oddity is the serving... More

We chose this hotel based on reviews AND price for a family of 5. We booked a Garden room for 2 Adults and 2 Children (max allowed) - We showed up at 2am with 3 children in tow (11,8,3y) An extra bed was immediately provided in our room at no extra cost and not a single complaint from staff -... More

This is our 6th visit to Thailand, our first visit to Phuket, and I don't think I'll ever come back. In every other Thai hotel, I've been made to feel like royalty. Here, we were all but ignored. A few honest positives: - free wifi - beautiful pool (the sole reason for 2 stars) - attractive common areas - set... More

Just back from a lovely visit to the Novotel Phuket. Rooms were well furnished and large and pools were clean and well-maintained. The hotel was a short walk from town (up and down stairs or by shuttle) but quiet. More