We stayed at the Novotel for 8 nights. The original room we were given was not what we had paid for, but the staff at reception were able to sort this out the following day for us. It turned out to be a great room with an amazing view! The room was clean, with great air-conditioning (thank goodness!). We loved... More

Our family of four stayed here for 7 nights in July 2012. We had 2 adjoining rooms. Every aspect of our stay was fantastic. The hospitality in the hotel, restaurants, bars and spa were all superb. Breakfast was a buffet and catered for my families differing tastes. Only hassle was finding a table, at times breakfast was very busy- a... More

Stayed here (in the last week of April '13) for about 4 days with my wife. Ours was a sea-view room - really amazing. This is a beautiful property set atop a hill. Staff was friendly and service was good. Two things that we liked most: Mesmerizing sunset views from our room balcony and the swimming pools (there are 3... More

We recently spent 10 nights at Novotel Resort in Phuket and had a brilliant time. Staff were always polite and helpful, and the service was great. Our room was just outside the middle pool allowing quick and easy access, which we utilized every day. The view from our balcony was always interesting, from watching the traffic to amazing views across... More

Our family of four with children aged 11 and 14 years spent four nights at the Novotel in late April. The hotel is older, well-maintained and decorated in Thai style with many beautiful features, set on a hill amid lovely gardens with a great view over Patong. It's located at the North end of Patong Beach, a short walk (10-15... More

You made me a lot happier reading your views as going in sept with my family as it my first time in phuket a good review can make your hoilday I now have a good feeling we have got the right hotel for our stay thank you Andrew looking forward seeing the Novotel .

My wife, myself and sister inlaw shared a room at this lovely resort for 12 nights, and we have no complaints at all. Having read many of the reviews of this resort and been my 3rd visit to the Phuket Novotel (North of Patong beach) I feel the need to address some of the complaints from others, Firstly as mentioned... More

Me and my partner stayed here from may 3 to may 10, 2013 in room number 919.the location of this room gave us a 50% view of the town and 50% of the beach off the balcony which i think was one of the best situated apartment blocks that the hotel offered.if you are fortunate enough to be in that... More

Excellent staff. Nice 4 star hotel. the best was the location. Overlooking the beach, but up enough to be clean and quiet. Enjoy the fret, then get away. Lots of stairs and no lift. be sure you are in a location you can handle the up and down.