Just back from my trip. Room was not as good as compared to 2 years back. Dirty walls, moudly bathroom and walls. Will not go back anymore.

Just back from my trip. Room was not as good as compared to 2 years back. Dirty walls, moudly bathroom and walls. Will not go back anymore.
Stayed at the Gallery Hotel for two weeks. Most staff have smattering of English but seemed more friendly to other Asians. Free beach towels and umbrellas but wifi was not free. The pool was small and shaded and a welcome change from the beach.
Great beds, good night sleep. A few issues, room safe can be carried out (not bolted down) no shelves in bathroom, no bedside light switch near bed - have to get out of bed to turn it off. Don't waste your money on upgrading to a deluxe room as it's almost exactly the same as a standard. I would have...
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Staff are extremely friendly! Then of course that was a year ago. Given said that, it isnt far from the beach or the well-known Bangla Road. Rooms are small in particular, however it was warm & cozy.. :) It doesnt feel like a hotel, it felt like home.
I just got back from Phuket a couple days before. I stayed in this hotel for 2 nights. The service and the facility were so good. The price is okay. Clean room, clean bed, clean toilet. And there is a balcony for a smoking area. And the receptionist was so helpful. She was help us in many things, like activate...
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emm...after viewed those previous comments, i quite worried for my trip in Feb 2012... but now after my trip to Phuket and stay at this hotel, i felt quite nice!!!
when we arrived at the hotel, the staffs there very friendly, i just can remember one of the staff name "Moi" which can spoke Chinese and basic English, great staff!...
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It is with sadness that I must say that my stay at the gallery was nearing terrible.
I was a return customer who stayed over new years 2010/11 and returned around the same time 2011/12.
I gave this hotel a positive review last year however after my experience this time I can not do this again.
Here are the incidents...
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Well, where to start... We booked 3 rooms with same arrival dates, and different check out dates. Upon arrival of my family and friends for 2 of the rooms, they managed to reserve everything incorrect but ok, that can happen. However, the first thing without even welcoming us, was being told: "Pay all the 3 rooms NOW". Never ever have...
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Dear Value Guest
Firstly, we have to apologize for any inconveniences and unpleasant experiences while you were staying with us.
We would like to give some clarifications refer to the issue about our payment policy. Our hotel requires a guest to pay for a room upon check in because we used to experience some problems from payment on check out...
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After my stay there a few weeks ago i decided to write this review.The hotel is situated in a small cull de sac in downtown Patong, a few min. away from the beach and Bangla Road, yet still far enough to not be bothered by loud music.It's modern, very clean, with a friendly and helpfull staff, and has great prices...
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Positive. The location near to everything important. Beach through a shotcut, only 3-5 minutes. Bangla road just enough far away, but close if you want to visit it. The hotel rooms are quite big. Clean and cleaned every day well. The bathroom is big. The water pessure was extremy good and hot water all the time. There are some clothes...
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