Nice hotel located on a beautiful beach. Restaurants and bars average. Beds too hard. Not enough bins by the pools and beach.
More
- Manage your listing

Nice hotel located on a beautiful beach. Restaurants and bars average. Beds too hard. Not enough bins by the pools and beach.
More
Khaolak Emerald Beach Resort & Spa is located in Khao Lak on the private beach of Khao Lak Phang-nga facing the Andaman Sea. The resort is built in a Thai style and offers rooms in four-storey houses (without lifts) and villas. It is around 50-60 minutes away from Phuket Int. Airport and 10 min taxi ride from the Khao Lak...
More
We stayed at The Emerald for the second time in two years in May, 2011. I'd recommend emailing the resort to get accommodation quotes. The staff are always quick to reply and you can organise airport transfers and pay online. The prices from the manager were better than any I could find on the internet and unlike other resorts, they...
More
My wife, two year old son and I stayed here for two nights earlier this month. We had a number of issues with the place and certainly wouldn't recommend staying here.
The first issue was that our key card stopped working a few times a day and we had to walk back to reception (in a different building) each time...
More
Dear Lida and Phil,
Thank you for your comment and we are deeply sorry that you had to go through a bad experience at the Khaolak Emerald Beach Resort, the problem with the key card was one of our serious issue and we had solved the problem we sincerely apologized that you and few other guests was the last who...
More
We were a little nervous after reading bad reviews on trip advisor, but were pleasantly surprised. Set on a lovely beach, the resort pools are great for children, the grounds are well maintained and staff were helpful. The breakfast was good and for $50 per night per room we were very happy with our choice to stay. We were upgraded...
More
Dear Beck and Jules,
First of all thank you for choosing Khaolak Emerald Beach Resort as your holiday destination.
We are more than thrilled to see your comment this morning as we have been targeting our improvement and now the comments are looking much better and for the price of our room night it is true that we provide mostly...
More
Had a two week stay at the Emerald over Songkran. Having read mixed reviews I was a little pessamistic however the price we paid vs the stay did not warrant it at all.
The Hotel is located on a sandy stretch of beach with a number of restaurants and bars in the near vicinity. This is a laid back resort...
More
Dear Somchai
We hope the weather in the UK are now warm and sunny, thank you for your kind comment to our resort, your comment will help us monitor our improvement, you had been so kind to visit us this year and with your mentions to return, it is very much appreciated.
Your comment on the food and beverage has...
More
Our family usually prefer smaller boutique hotels especially in Thailand where luxury accomodation is very accessible. However I was extremely satisfied with our stay at the Emerald.
The hotel is about 1 hour away from Phuket airport and five minutes taxi-drive from Khao Lak centre. It lies on a very quiet beach : no one to ever bother you at...
More
Thank you for your kind words, We are pleased that you found Khaolak Emerald Beach Resort a very relaxing resort for your holiday this time round. It is true that we are located in a wonderful location with beautiful sunset beach, however you had highlighted on few comments that indeed we need to improved and your comments has helped us...
More
Travelled in early January with with family from Denmark, me and my wife are both from the UK.
Firstly the Hotel was dominated by people from Sweden and Finland and we did not meet anyone in the whole area from the UK in the two weeks we were there. Despite having the advantage of speaking English it did not work...
More
Dear Norman,
Thank you for choosing Khaolak Emerald Beach Resort and Spa for your holiday destination between the period in Jan 2011 we hope that your holiday with us has been to your satisfactions and with the good memory of KhaoLak Thailand.
Your comments on the trip advisor has lighten up our objective service improvement as your advised and your...
More
The first room we were booked into STUNK of SEWERAGE and MOULD. Within Minutes we all began to sneeze and allergie symptoms began. We had booked 2 rooms for 3 people, so on the first night we ALL slept in 1 room as we were told there were NO other rooms we could change to. The next day we were...
More
Thank you for choosing Khaolak Emearald Beach Resort as your holiday destination.
Your comments has lighten up our objective service improvement, our objective is to gain guests satisfaction and your comment helps in doing so.
Your comment is under investigate procedure to see the problem you run in to.
Overall thank you once again for your precious time.
Best Regards...
More
1. The first room introduced was under construction. Many carpenter tools were scattered on the bath floor.
2. At the next room introduced, entry key suddenly became useless in next day. I had to walk to the front desk which was located in another building. It was a hot day and a few minutes walk made me all sweaty.
3....
More