I stayed at the hotel while attending a conference. The rooms are great but the service is very poor. It seems the hotel does not have the capacity to handle large groups. The internet service was down or very slow for most of the day. Only after 9 pm it starts to getting better.

Details: - A standard business hotel with quality decor and rooms - Most American/ Business-style hotel stayed in the entire time. - Fast internet, although occasionally went out - Not a very convenient location if one wants to walk places - Staff very friendly and tries hard, although some local customs prevail It was pleasant staying here. Nothing extraordinary, though.

My first night in Tanzania was spent at the Snow Crest Hotel, which was a very nice hotel with friendly and helpful staff. But it lacked the atmosphere that we came all the way to Africa to find! The rooms were very nice and clean and had everything we could wish for. Food was OK, the poool and bar quite... More

I stayed in this hotel right before a Mt. Kilimanjaro hike. The staff was extremely helpful and friendly. The grounds once you get inside are amazingly beautiful; some seriously good landscaping both inside and outside, once you get through the main doors. The location is good, the room was clean, the bed was good, and I slept well, but I... More

We stayed in this hotel for one night prior to our safari. We found the rooms comfortable & clean. There is free internet in the rooms & wifi in the common areas like reception & restaurant.. The gift shop in this place offers decent collection & reasonable price.. There is a swimming pool & a gym though both are quite... More

Stayed her one night after kilimanjaro and one night after a Safari. Staff were all especially friendly and helpful. Rooms were very nice with excellent showers and a safe. Bar area was pleasant as was the small pool area. The doorman was very helpful. The restuarant was a little confusing in the evening as it was not clear what menu's... More

Myself and 3 of my friends spent 1 night here prior to going on safari. Our bags were taken to our rooms, we were met with drinks at reception, check-in staff were pleasant and the man who showed us to our room (you will need to be shown, the hotel is huge and confusing, almost maze-like) was very friendly. We... More

Great hotel to stay before and after climbing Kilimanjaro. Wasn't expecting much when tour operator (Skyline) said comfortable 2 star hotel so was very pleasantly surprised. Room was lovely and had a fantastic bathroom and shower which is all you care about after 7 days without a wash! Food - buffet out by the pool was fine. Only grumble was... More

I recently stayed here for a Kilimanjaro climb. The room is was in was great, really nice bed, big TV, huge bathroom, great shower! I was climbing Kili with a group of over 120 people (chairty and world record attempt climb) so we did cause some confusion and delays in the hotel, but the staff managed everything so well. We... More