Excellent follow-up on front desk service Fast Check in and Check out Polite, warm and nice welcome more

I stayed here for business and had a great night. The view is spectacular. The hotel itself is located on the upper floors of this massive building smack dab in the middle of the city. The staff is really nice. The room is very comfortable. All in all, it was a wonderful experience. more

We stayed for 2 nights in this hotel and the experience was surprisingly good. I did not expect such good standard of service and the rooms are actually better than it seems on the website. The hotel is clean, staff are friendly and helpful - anything you would expect from a five-star hotel service. It is conveniently located near the... more

I stayed there 3 times during my business trips for the past 1 year. I always stayed on the non smoking floor. Once I came out of the lift, the carpet is thick/new/clean and the air is not stale. The room and bathroom are very clean and comfortable. I have absolutely no complains about them. Bathtub might be small for... more

We booked a 5 day tour around Taiwan and this was the hotel booked for us. We stayed at the Studios, which is next door to the Splendor. They appear to have two separate entrances. The room was large (in our case, it could accommodate 4, but there were only two of us) and had a small kitchen area with... more

I stayed at this hotel three times in 2005. I was supurised they provide high standard service that I didn't expected in Taichung. The staff were very friendly and professional. However, They still need to improve the breakfast and the lobby on 12th floor was crowded sometimes. more

The Splendor Taichung is the new name of the hotel that was born from the company that owns the quality Formosa Regent in Taipei. They changed the name because it was hurting the brand so much. The same experiment failed with The Formosa Kaohsiung becoming The Splendor Kaohsiung. No experience with The Splendor Kaohsiung, but The Splendor Taichung should be... more

Overall an excellent hotel. Very professional service, they attend to every business need. The location is close to shopping, restaurants and convenienct access to outer-Taichung. more

My wife and I visit her family in Taiwan often. This is the first time we have stayed in Taichung. We had read some very positive reviews of this hotel in a hotel review guide that was sent to us from Taiwan. As a result, we were truly expecting an exceptional hotel and service. This was not what we received.... more