As soon as I walked into the foyer I was impressed. Admittedly the staff do not speak English as fluently as I would like, but it would not be fair as this in a hotel seemingly aimed at the Taiwanese/Chinese market. The room I had was very clean and comfortable. The bathroom was a nice size and had everything I... More

Very nice hotel and room. Breakfast is superb. Very central location close to the harbour with good and cheap restaurants nearby. Next underground station about 12 min walk. Taxi to airport approx. 20 min. . Department store within the same building. Internet access not included. Sport and Spa also fine. There is a pool on a roof. Staff very friendly... More

It is an okay hoptel, and when they want to be a buiness hotel then dont charge for everything, and learn the staff correct or better english

Grand Hi-Lai hotel is in the middle of the city, it's about 10 minutes walk from the subway station - Central Park, which is only 20 minutes away from the airport subway station. The hotel room was very clean, bed spread was nice, the bathroom was good size and the view was stunning. We stayed on 29th floor and we... More

Great rooms and great service. Everyone in the lobby acknowledges you when you come and go. Jason's Market and fast food on floors beneath the lobby. There's a funky smell all over the place (I think it's bug repellant) that smells like an old man's cologne. Annoying at first but after 3 weeks I got used to it. Overall a... More

Stay for 5 days. Nice room. Staff are nice and helpful. Breakfast is good with lots of choices. Going to the MRT station is easy. The department store connected to the hotel operates free shuttle bus to/from the central park station from 11.00 am till evening. If you're interested in Buddhism, you should consider visiting the newly opened Buddha Memorial... More

This is a nice Big Luxury Hotel, with all you'd expect from that, in a convenient location. The people who work there were unfailingly nice and extremely helpful. The people at the concierge desk helped us find restaurants, camera stores, a laundromat (perhaps 1/10th the price of the hotel's cost!). At the restaurant, someone walked us through all of the... More

I stayed here for just one night in a Superior City-View room in the middle of November, 2011 and had originally wanted to stay for two nights but the first night was fully booked and I had made the booking through Asiatravel quite late and hotels in Kaohsiung were a bit full at the time. I arranged to stay at... More

My husband and I stayed at the Hi-Lai Hotel for two nights. The hotel is very conveniently located. There is a high end department store connected to the hotel that has some great shopping and great food. We had some of the best meals there. There are also several great restaurants in the hotel to choose from. The rooms were... More