We had an awesome 4 night stay at the resort on our honey moon... the pools were great and rooms were unbelievably spacious! Staff were very friendly, especially Suchanditha. would definetly come back.
Dear Guest,
Thank you for taking the time to share your thoughts of your recent experience at Jetwing Blue on Trip Advisor. We are pleased that you selected Jetwing Blue for a vacation as special as your honeymoon. It was rewarding to read you found our rooms comfortable and spacious and our associates very friendly specially Suchanditha, whom we are...
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The Jetwing Blue is Beach hotel...and it really does try to get it right....it just doesnt quite get there! - We stayed here for 2 nights on arrival and 1 night before we left Sri Lanka.
Positives
Clean, comfortable, large rooms, large beds
Range of bathroom essentials
On the beach...you dont get any nearer
Beach/Western facing rooms - great for...
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Dear guest
Thank you for your constructive feedback posted on Trip Advisor, following your recent stay at Jetwing Blue.
We are very appreciative of your positive comments highlighting the rooms, the hotel location and our friendly associates, and we will not miss to share them with the rest of the team.
Whilst We welcome your genuine comments about your stay...
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Jetwing Blue was actually was a pleasant experience... The staff welcomed us with a big smile on their faces. The check-in was pretty fast despite the fact that we reserved the room only on the day we checked-in itself.We stayed in the Deluxe room. Though the room was not the most greatest, easy access to the pool made the stay...
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Dear Guest,
Thank you for staying at Jetwing Blue and for your kind comments on Trip Advisor. We are pleased that you have enjoyed your stay with us. We do appreciate your comment very specially on smiling associates and the speedy check in. We are also pleased that you have enjoyed the food and the service and in particular the...
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The hotel is located about 4 km from the centre of Negombo. The staff is very smiling but sometimes does not understand what you are asking for (but after spending some time in Sri Lanka you realize that this is sort of local folclore). The hotel is equipped with two nice swimming pools, the bigger one is located in the...
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Dear Guest,
Thank you for taking the time to share your experience on Trip Advisor following your stay at Jetwing Blue. We are glad to know our associates have been hospitable and friendly to you. However we apologize if any of them were unable to understand some of your requests, something we will work on improving. We are pleased to...
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Having previously stayed at the Beach we decided to try the Blue but it was difficult to find reviews comparing the Blue, the Beach and the Sea. The Blue has been recently refurbished with a beachy theme, blue tiled floors and white, distressed woodwork that almost works. The bathrooms are quite big and I think all of them have baths....
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Dear Guest,
Thank you for taking the time to post your kind words about Jetwing Blue on Trip Advisor, we appreciate all comments and recommendations made about us. As you mentioned we have indeed recently done a full renovation upgrade, thus the new beach theme of simplistic luxury. Glad to know our service was to your satisfaction, we at Jetwing...
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i stay for 1 week in this hotel it was nice one but with expensive rate and beautiful beach
Dear Guest,
Thank you for selecting Jetwing Blue for your stay during your vacation. We do appreciate the kind comments. Jetwing Blue does incorporate a minimalist ambiance which is in character with all Jetwing Hotels.
I have passed on your comments to my colleagues and they wish you all the very best. Do hope to see you at Jetwing Blue...
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My husband and I stayed in a Suite for 2 nights and we absolutely loved the Suite and the outdoor Jacuzzi - The best suite i have been in Sri Lanka up to date. Staff were really friendly and helpful at all times. Plus you can walk down the street and enjoy the roadside restaurants and bars. Can't really complain...
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Dear Guest,
Thank you very much for your appreciation on Trip Advisor and for your stay at Jetwing Blue. It gives me tremendous satisfaction to know that you were impressed with our services, facilities and associates. Your comments will be shared amongst the team.
Your comfort is our pleasure and we are delighted for having achieved it.
Thank you once...
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Our arrival at the hotel was made difficult by being told that we were being moved to the Jetwing Blue, because there was a problem with some of the rooms at our booked hotel, the Jetwing Beach. Having booked in January we wondered why we were being moved. After various discussions / negotiations with a variety of staff we were...
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Dear guest,
Whilst thanking you for your review on Trip Advisor, firstly allow me to apologize for the inconvenience you had to endure upon your transfer from Jetwing Beach to Jetwing Blue. Despite the disappointment you felt when you were told that you were being moved to Jetwing Blue, our caring staff was able to attend to your needs to...
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From the moment you arrive to the moment you leave they make you feel so special.
Dear Guest,
Thank you very much for your comment on Trip Advisor. We are pleased to note that you enjoyed your holiday with us and it was our pleasure to take care of you.
Hope you carried wonderful memories of our beautiful Island and we trust that you will keep us in mind in future.
Thanking you for selecting our...
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As mentioned in my previous review of the hideous Sea Garden we fled to the tranquil and more importantly, clean environs of Jetwing Blue.
As a walk-in guest (as opposed to pre booked by travel agent, etc.) I get the impression it's something of a novelty to the check in desk. There were plenty of staff available but few seemed...
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Dear Guest,
First and foremost thank you for taking the time to express your honest thoughts of the experience at Jetwing Blue. We take great pride in the hospitality we offer all guests whether it be travel agents or walk in. That being said, I deeply apologize for the lack of concern shown by our front office associates. I will...
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