When all accomodation in Negombo (this hotel included) was booked out, its owner put me up privately with his family. The staff went out of their way to help make my stay truly memorable. It's great to hang out on the rooftop - the highest in Negombo -, which has a pool along with a bar. The rooms too were... More

The hotel was very dirty. I was surprised to see that the partition in the washroom in the lobby area was broken.. no idea how they want us to use the washroom ! The entire hotel had a bad odour. The room was filthy ... ants everywhere. The bathroom flush inlet was leaking, toilet fittings was badly done. No lock... More

Overpriced, annoying staff. Noisy rooms which are shabby and dirty, bathroom barely working, TV as good as useless. Only working thing was the A/C. Brochure pictures are outright deceiving. The only reason we went there is a rotten deal the taxi operator at the airport offered us after landing at 3AM and having our baggage lost. After a day we... More

Had been there for two night, chosen this hotel due to the close location to tge airport. Photos on the webite were promising, but reality was terrible. Dirty bathroom, smelly furniture, towels and blankets, awfull and lazy service, no wifi, A/C is not working. Tons of mosquitos. Childish and not clean swimming pool. Huge disappointment. Doesn't cost it's money at... More

The manager spoke english and promised much..but did nothing especially not booking a taxi for airport journey. Explained in detail of type of food we would like and he talked to chef and food not what asked for. 66 steps to top floor rooms. Best was the swiming pool on roof which is even higher. Had to ask manager 5... More

I really liked the younger staff and the cleaning staff. The people here work very hard to make you happy. Unfortunately much about the place needs to be overhauled. The bathroom is downright scary and out of date. Sometimes running H20, sometimes not. I literally got eaten alive from mosquitoes so please use the mosquito netting . Also other bugs... More

Located close to the airport, the Palace provided a much needed restful atmosphere following a long journey. Super service from all the attentive staff - the perfect spot to spend a few days and relax before moving on to see the sights in Sri Lanka. Noted that the hotel is also used by Sri Lankan airlines staff on their stop-overs,... More