We opted for this Hotel, purely on the basis that we are Hyatt Gold Passport Members...and used our points for the visit. Technically, not much forethought went into the booking, and with no South Korean in our vocabulary, we hit the Hyatt with our heart in our mouths. BUT....what an absolute pleasure it was to stay here...the hotel is glorious,... More

Awesome location right on the beach along the Olle trail. Beds were very very hard-- to the point where you can't sleep on your side w/o being in pain. However caveat being that my Korean friend did not have a problem. The second night, I took one of the extra blankets and slept on top of that, and that helped... More

Getting to Jeju from the US can be an adventure. Getting to this hotel once you arrive in Jeju is also an adventure, but what a nice surprise when you do arrive. The hotel is right on the ocean and enjoys some spectacular views. The rooms are well appointed, clean and the TVs have many channels in English as well... More

Be prepared to pay at least 30,000W anytime you want anything to eat. And forget walking across the street to a restaurant, because there aren't any. I was here for work in March 2012 (and also a few years back). It's a pleasant hotel and I have no complaint about the rooms or service. The staff is friendly, attentive and... More

Nice hotel located away from the city on the other side of the island. We rented a car, so transport wasn't a problem. Room was the minimum you'd expect from a 5 star place, as too the bathroom. A few restaurants within walking distance, we usually drove 5-10mins to most restaurants. Overall a decent place, nothing mind blowing, if you... More

the room (standard mountain view) was very small with 1 double and 1 single bed. the wallpaper was a little outdated with some stains here and there. furniture also looked old but the tv channels were excellent only because it is hyatt but it did not live up to the standards. could have chosen lotte jeju, shilla jeju both which... More

My wife and I stayed at the hotel as part of a tour of Jeju for two nights, the hotel was central for us but we were in a tour bus. Our room had a great view of the golf course and the interior was updated and comfortable. The breakfast buffet was also very good and there is an outdoor... More

Really love the garden which fascinate us to stay for photo taking many times. We have stayed here for four nights, and two of them are seaview rooms. Amazing with enjoying the seaview, and listening with the sound waves everyday.

Thanks Hyatt, for the great memories we had at Jeju and for exceeding our expectations! From the reception to the concierge, to even the maintenance man, the service was great! They fixed the slow drainage in the bathtub right away when we told them about it after we discovered it after check in. They were very apologetic and so efficient... More