It is very convenient hotel for transit passengers who must wait connection flights. Hyatt Regency is in 800 meters only from Airport. Hotel provide free shuttle with interval of 20 minutes. Stuff is well-trained. Every service in the hotel is perfect. I recommend this hotel especially to transit passengers which connection flight departure is very early. More

This is the only hotel I have ever been in with four lovely down pillows that were not overstuffed. I know this seems crazy, but overstuffed pillows only look good, they are woefully uncomfortable to sleep on. The room service was prompt, polite and the food was great. I had supper and a marvelous breakfast(I simply I loathe buffets, so... More

I stay at the hotel time by time on my trips to Europe and back, and I forced to stay at the hotel by my company policy. At the beginning (nine years ago), it was really nice hotel in the best Asian and Korean traditions. Now, their check in and concierge service worsed much, quality of in-room amenities is not... More

We have had 2 stop-overs in this hotel, courtesy of Korean Air. Once in November on our way to Europe, and once in January on our way home. We found that the Hyatt Regency is all that you would expect a first-class hotel to be, clean, comfortable, spacious, and welcoming. The staff were a stand-out, unfailingly polite and helpful and... More

We were sent to this Hotel by Korean Air as our stopover hotel for our onward flight the next day. What can we say, it was a truly short stay, having arrived in the evening and checking out early to catch our flight out. But it was a really comfortable stay. The staff couldn't do enough. The rooms were great,... More

This hotel is eight minutes to international terminal ICN airport. The lobby is very nice, very spacious. Once we get off the bus, the greetings party efficiently take our luggages to distribute them to our rooms. The check in was not very efficient for groups, we had to wait around for twenty minutes before our rooms were ready. The rooms... More

Transit stay provided by Korean Air. Excellent hotel of course. Dined in the ballroom and left a bag under the table. On returning later at night after all guests had left the bag was found, but had been moved and the purse was gone. The area had been cleaned, tables emptied and table ornaments gathered together on the table so... More

We stayed here as part of our flight to Paris with Korean Air. As I was injured in an accident prior to leaving home and couldn't step into a bath I requested a room with a separate shower. We were up graded to a deluxe room which had a separate shower cubicle rather than a shower over the bath. The... More

Spent 1 night at the hotel as part of a stopover long haul flight....couldn't be more impressed with this hotel!! Staff were amazingly friendly and tentative and made sure we had everything we needed. The hotel is beautiful and and rooms very spacious with luxurious ensuites. The hotel was fantastic but it was the staff who made our trip. More