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All 60 Incheon hotels »

Sheraton Incheon Hotel

5.0 of 5
6-9 Songdo-Dong Yeonsu-Gu, Incheon 406-840, South Korea
Hotel amenities
Sheraton Incheon Hotel
Ranked #1 of 60 hotels in Incheon
4.5 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    48
    11
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    4
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Date Rating
Wolverhampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 May 2012

Review of the Sheraton Hotel Incheon As a seasoned traveller who spends about 4 months of every year travelling on business I can recommend this hotel as one of the best I have ever stayed in. Without a doubt from the second you arrive you are treated to service second to none – from the warm smiling welcome to the... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 May 2012 via mobile
2
people found this review helpful

First, I asked the concierge for restaurant recommendations in Chinatown. He told me that all the restaurants were closed for the weekend because of a holiday, which turned out to be completely false. Secondly, I asked him about the ferry schedule to Deokjeok Island (our purpose for staying in this hotel in the first place.). He told me that there... More

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
7 May 2012

Dear 69359, Thank you for sharing your feedback with us. First and foremost on behalf of our entire team I would like to apologize for the lack of service you experienced with our concierge team. The level of service you experienced is certainly not what we strive to maintain. We assure you that our level of service delivered in the... More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2012

I stayed here in February, and is a 5-star hotel by all accounts. Beautiful, modern, comfortable, spacious rooms, large bathrooms with separate tub, shower and toilet. I had a room on the top floor with lounge access. The lounge was excellent; well-stocked with beverages and some finger-foods in the evening. The staff is extremely pleasant, but very punctual with the... More

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Grand Junction, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Wonderful room with a fantastic bathroom (separate shower stall and toilet stall, extremely deep bathtub). The staff was very helpful. The only thing missing was free internet (why do the 3 and 4 star hotels provide free internet, but you have to buy it with the 5 star hotels?). A very special hotel.

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
16 April 2012

Dear GJColorado, Thank you so much for the kind words. We truly appreciate you taking the time to review our property and we are thrilled to hear that we met your expectations during your stay with us. For the internet service, although it is not a comlimentary in the room, we offer complimentary internet and computer access at Link@Sheraton in... More

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 April 2012

A hotel that is simply amazing! The breakfast is amazing, the executive lounge has great cocktail hours, the staff pay plenty of attention to detail. Truly a great hotel!

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
16 April 2012

Dear gdavid87, Thank you for your kind words! We are so happy you enjoyed your time here with us and hope you choose to stay with us again on your next visit to Korea! Warmest regards, Alain Rigodin More

Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 30 March 2012 via mobile
1
person found this review helpful

A luxury hotel in a vibrant area of South Korea. The area around the hotel is in a full speed construction mode for many high tech and R&D firms. The hotel has everything you would expect for the 5 star rating. The reason I knocked it for value is that with the prices for the rest of the services I... More

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
9 April 2012

Dear Scalarnet, Thank you very much for your valuable feedback. We are very happy to hear the overall service and facilities were to your liking. Although there is a charge for WIFI in the guestroom, there is Link@Sheraton at the lobby where you can have a complimentary internet access while you stay with us. Again, thank you so much for... More

Thousand Oaks, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2012
1
person found this review helpful

Hotel was only a few years old, great service, very spacious rooms and good service. Price was fair considering Seoul hotels cost considerably more and you get less for the money. I took the Executive level which includes the internet and breakfast. If you're comfortable using the train station, then you can walk to the nearest train station which is... More

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
9 April 2012

Dear Andy T, Thank you very much for taking the time to extend your feedback and kind compliment following your last stay with us here at the Sheraton Incheon Hotel. We are so pleased that you liked the overall experience that you had while you stayed with us. Your comments bestowed on Sheraton Incheon hotel is truly appreciated. We look... More

Pyeongtaek, South Korea
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 10 March 2012
1
person found this review helpful

I am an American living abroad in South Korea. I stayed in this hotel overnight for business. Nice new hotel in walking distance of nice restaurants....Vietnamese, Italian, Thai, and of course Korean. Most of the staff spoke English well. The hotel was full of Westerners. The restaurant, bar, and mini bar had "Western" prices as well. This is different than... More

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
14 March 2012

Dear Travelingpastamama, Thank you very much for your valuable feedback. We are pleased to hear the overall service and facilities, especially the Sheraton Sweet Sleeper Bed were to your liking. We look forward to welcoming you back soon. Warm regards, Alain Rigodin General Manager More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 February 2012 via mobile

Great hotel and excellent staff. Very good value for money

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
6 March 2012

Dear Vkshettry, Warm greetings from Sheraton Incheon Hotel. Thank you very much for your valuable feedback. We are very happy to hear the overall service and facilities were to your liking. We look forward to welcoming you back on your next trip to Korea. Thank you With best regards, Alain Rigodin General Manager More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

Sadly, we only got to stay in this hotel for one night as we were are our way back to the States and did not want to fly more than 10 hours in one stretch. We arrived at 10:30 p.m. and had to leave by 12:00 noon the next day. The staff could not have been better. We loved this... More

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jp0952, General Manager at Sheraton Incheon Hotel, responded to this review
6 March 2012

Dear Klahr, Thank you very much for taking the time to extend your feedback and kind compliment following your last stay with us here at the Sheraton Incheon Hotel. We are very pleased to hear that you enjoyed your stay especailly the view from the guestroom . Your comments bestowed upon our team and Sheraton Incheon hotel is truly appreciated.... More

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Additional Information about Sheraton Incheon Hotel

6-9 Songdo-Dong Yeonsu-Gu, Incheon 406-840, South Korea
Price range (per night):* INR9,746 - 13,778

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