Spent a night at this hotel last month as part of my tour of Jeju Island and Seoul. The hotel is of a world class standard in most areas, but it certainly is not 5 stars. I would give it 4 stars. While it looks and feel "grand", there are areas that feel outdated. For example, the decor in the... More

The Jeju Grand was a disappointment and is nowhere near the 5* luxury hotel it claims to be. The first room we were shown to had two small double beds, I asked reception if we could be moved to a room with a bigger bed. They said they had no rooms with bigger beds. Quel surpris. I pushed further &... More

This is a nice hotel with up to date standard. The room was spacious and clean. The facilities offered have been ok and up to date and I felt home for the 10 days I stayed there for business. There are some areas the hotel needs improvement which are: - free wireless access in a hotel of this level is... More

We stayed here for two nights during 2011 Chu-seok (Korean Thanksgiving), and paid 160,000 per night, which I am sure was their high-season rate. Every online portal said they were completely booked, but we walked up to the front desk and got a room immediately. When we asked for a non-smoking room they immediately upgraded us to their top floor... More

Grand hotel is in the center of the Jeju city with a lot of shops and restaurant around. Very convenient. 10 mins driving from the airport. The negative thing is that during my stay, the swimming pool is under construction. My daughter was very disappointed.

This resort is mainly catering to the golfer since they own a golf course called the Ora County Club. There are large groups of Japanese visitors here for golf. If you came to Jeju to enjoy the resort life and beaches, this is not the place. You need to head to the south part of the island near the Shilla... More

This hotel caters solely to the Japanese golfing market. Staff speaks little English & it was excruciating trying to get some service. The Air-con was switched off (excuse was that it was winter) so the only way to get air was to open the window (which would quickly shut by itself) in-spite of mosquitoes. So had miserable 2 nights with... More

tripadvisor has never steered us wrong except this time. this hotel was HORRIBLE. it hasn't been remodeled since it opened in the 70s - the rooms were old and the carpets filthy, the bathrooms and shower curtain moldy. we also had a very difficult time with the reservation process. first, they lost our resservation so we had to book it... More

We all stayed in Jeju Grand hotel for 2 nights. When we arrived, we were impressed with their staff service and bellboys. They are all very friendly and helpful. Even their English is not as fluent, but they are indeed really try their best in giving us service. We all had really nice stay. The hotel is very nice and... More