I felt so welcomed the moment I walked in! The entire staff seemed genuinely happy to be there and happy to help - and I just love that. They even treated each other very nicely. The sauna and steam room was just what I needed and not a lot of hotels have that. Parking was a breeze and I didn't... More

Hotel was clean and service was excellent. When I go back to Albany, this is where I would stay. More

Stayed here on 12/10 with a couple friends; we were in town to see a friends band play. The locaton was perfect for where we needed to get to. Less than a 5 minute walk. We were greeted and checked in without a problem by Jake. He also gave us directions on where to find the club we were there... More

had an enjoyable time - no perks for priority club members - if you like a bigger room ask for the handicapped king if available, lot more room.. yet very noisy from roadway. coffee which is suppose to be 24/7 was empty! Huge inconvenience to me at that moment. computers for guests to use cute little pool in lobby decent... More

We were going to go to Sycrause to shop but all the rooms were booked for 20 miles around because of a college football game. So we decided to go to Albany (great city) but anyhow thw hotel was in a great location very close to everything. The room was clean and modern smelled a little smokey when we first... More

Stayed one night before a morning business meeting. Area around hotel does seem a bit seedy. One abandoned bus station and one functioning bus station. A lot of empty buildings in the surrounding area. Check-in went smoothly, but when I got to my 4th floor room it reeked of smoke. Only the third floor is supposed to be smoking, but... More

This hotel is not up to Holiday Inn standards ,,austere ,,not too clean food is sub par ,,wish i did not have to give it any stars More

Worst night in a hotel ever. I wasn't the only one, the British tourists ahead me on line at checkout were complaining 100 times more than I was. In the middle of nowhere but rundown buildings. The room smelled of smoke and who knows what else -- terrible. Woke up with allergic reaction. Complained to front desk but nothing was... More

I stayed here one night coming back from Montreal on the way to Boston. I choose it because of its close proximity to the train station. I am not sure why there is a hotel here, other than that there is college administrative buildings down the street. The hotel is located near a Greyhound station, run down buildings, a major... More