My entire family (aunts, uncles, grandparents, kids!) stayed at the Desmond in April 2013 for a special conference/family event.. The front desk staff were extremely gracious, accommodating, and patient with us; especially working through our needs around handicapped access. The hotel is sparkling CLEAN, and while I had read that some folks found it "dated," we found it quite charming.... More

Given the title of the review, you have to look far to get all 3 assets in the same location. After outpatient surgery nearby, i spent the rest of the day and night at The Desmond. I slept great all afternoon, had a very nice light dinner in the tavern with my wife (potato leek soup, chicken and shrimp Caesar... More

I stayed here last Saturday night and overall found the staff to be very helpful and courteous. That being said, the property needs some freshening up for me to consider staying here again.The bathroom shower valve is puzzling at best. Took 10 mins to get the water right.The bed springs were very loud and all I was doing was getting... More

This is an older property that is kept really clean. Some of the dated woodwork is worn in the elevators and the carpet looks dated. CLEAN. The owners have spent time to update bathrooms and that's nice. Rooms are large and the dining is great. Very 1980 looking by todays standards, BUT look past it and enjoy the good food... More

This hotel was great for a recent conference and would actually be very romantic for a weekend stay in Albany. Even when the weather was rainy or cold you feel as if you are outside when you are in the courtyards. It is set up as an old town and you are actually looking into the shops and buildings (these... More

Iwas in Albany for a 3 day conferance which was held at The Desmond. The old World charm and attention to customer service. It is quite obvious that the staff has customer service as the #1 point. From the cleaning staff to the wait staff in the restaurants they are friendly and more than efficient. The rooms surround 2 indoor... More

The Desmond is a charming hotel with excellent staff, has a variety of restaurants to choose from with excellent service, a shuttle service available to many locations, I thoroughly enjoyed my stay at the Desmond and would return there.

The stay, park and fly is an excellent feature. We live in the area but found this feature to be desirable when dealing with an early morning flight. The cost saved in parking at the airport helped to offset the cost of the room.

I am just back from a family weekend getaway at The Desmond. As others here have written, I agree that the staff is stellar and the food is consistently excellent. I was surprised to observe that the staff was mature, ever-present, inquisitive, responsive and genuinely concerned with our overall enjoyment. The kitchen deserves a real compliment. The consistency of the... More