Great stay from arrival to breakfast. Stayed two nights. Staff was amazing. Will be back More

Our daughter is enrolled in The College of Saint Rose and we stay at this hotel when we visit or drop her off. The staff is helpful, the rooms are clean, beds are comfortable and the continental breakfast is great! Add a pool, wifi, tv and it all adds up to an affordable and pleasant stay! More

I'm visit this hotel pretty regularly in my business travals through and around Albany, NY. It's very clean, centrally located with comfortable decor. The restaurant in the hotel is nice, the food is very good and I found the overall experience to be pleasant. The continental breakfest is hot, of high quality and provides many options. More

I recommend this place to anyone looking for a comfortable stay with a good number of amenities at a fraction of what it should cost. Breakfast offers a good variety of food, rooms, are comfortable, clean and welcoming and staff is ready to help with any problem. More

Very courteous staff...exceptional house keeping....especially from Ed..`Drain Guy`...this guy...hope I have his name right...fixed my drain and did a great job...this guy is an innovator...he even renovated the maintenance cart!!!...a real polite and hard worker....great breakfast...and the lobby lay-out is real practical and comfortable...Eg., T.V. sitting area and an area just to sit and relax away from the T.V.....rooms are... More

The Internet issue was a problem for me that seemed to be an ongoing issue. Staff are friendly and very accommodating. The decor is a little dated but it has everything you need for a night or even a week stay. The free breakfast was a nice perk to. Pet friendly too! More

Not up to usual Best Western standards. On our way from Maine to Ontario we stopped at the Best Western Sovereign for the night. The receptionist, Jenny, was a real treat, friendly,smart, efficient and helpful. She gave us cupons for the restaruant, then told us the restaruant was closed, but open for breakfast only. The room was OK, the bed... More

The Best Western Sovereign Hotel is pretty much average across the board, except for the service. I have been very impressed with the staff there. The hotel itself is really in need of refurbishment. There is nothing really great about the rooms, but nothing too bad either. It is nice to have a hot breakfast, but the eggs are (I... More

1. When I asked staff Internet access code number, she said no need this hotel. But it did not work. 2. Very thin wall - we could not sleep until midnight, next room people are talking. 3. Some people smoke cigarette in their room More