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Grand Swiss-Belhotel Medan

4.5 of 5
Hotel amenities
Jalan S. Parman 217, Medan 20152, Indonesia
Ranked #3 of 35 hotels in Medan
4.0 of 5 stars 84 Reviews
Grand Swiss-Belhotel Medan
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23 traveller photos
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84 reviews from our community

    Trip type
Traveller rating
    31
    41
    5
    5
    2
Date Rating
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Bad second impression”
3 of 5 stars Reviewed 26 May 2012 NEW

Stayed in this hotel for the second time because my first stay 2 years ago was pretty good and we love the location cause is just next to the mall. Sadly this time round was really disappointing. First of all 2 rooms were booked under my sister's name, they gave us one room first cause the other one was not... More

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
28 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for taking the time out to inform us the difficulties you have encountered during your stay with us. We were very sorry to read that your room assigned did not meet your expectations. We will take action to prevent such a mistake from happening again. We hope this experience... More

Singapore
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
48 helpful votes 48 helpful votes
“2 nights in Swiss Bellhotel”
4 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

Swiss bell hotel is one of the best hotels in Medan. I stayed only for 2 nights. Location: Fantastic, in city center, next to a mall which several restaurents/coffee shops. Service: Excellent. Iron with board came promtly, adaptor plug came promtly without any hefty charge unlike Sydney Hilton. if you need more, they will give you extra bottle of water.... More

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
28 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to express our deepest gratitude for your kind support towards Grand Swiss-Belhotel Medan. It is most gratifying to read that our valued guests are fully satisfied with the products and services that we offer. Thank you for your kind appreciation to us. It has been a great pleasure... More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
“thefts in the hotel”
1 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

The hotel itself is nice, but not safe. We disposited some luggage for a few days while being on a guided tour and found money stolen from one of our bags. First time Asia travellers please be aware that this is common in Asia - you need an extra lock on your luggage even if you store it in such... More

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
24 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! It has been our great pleasure to welcome you at Grand Swiss-Belhotel Medan and thank you for taking the time to write us regarding your recent stay with us. We have received your comment concerning the money that you allegedly lost at our hotel and we have investigated your report. Unfortunately... More

Derby, Australia
1 review
“Excellent hotel”
5 of 5 stars Reviewed 22 May 2012

This hotel was such value for money. The rooms are great, the breakfast is an international gourmet feast, the service staff are friendly and nothing was too much trouble. There is a shopping mall located under the hotel, it is small but has a nice Thai restaurant and a supermarket which stocked all our needs.

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
23 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We sincerely appreciate you taking the time to give your comment on Tripadvisor during your recent stay at Grand Swiss-Belhotel Medan. it is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We thank... More

Bali
1 review
“Convenient Place to stay!”
5 of 5 stars Reviewed 16 May 2012

Cambridge Mal is just below with supermarket and restaurants and cafes. Located in the city center. Rooms are nice and comfortable, wi-fi in rooms. Breakfast needs improvement in taste. Will be back to stay.

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
21 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon... More

Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
“Nice hotel & good location”
4 of 5 stars Reviewed 16 May 2012

Swiss Belhotel Medan is attached to a small shopping mall, and within walking distance to Sun Plaza. It's not too far away from the airport as well. The rooms are ok. Clean, well lit, spacious and comfy. But I got a corner room and when I open the door, I'm faced with the wall. I have to turn right and... More

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
21 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing our hotel as your accommodation choice during your visit to Medan. And we sincerely appreciate you taking the time to give us your feedback. It was certainly a pleasure for us to be at your service and we all look forward to welcoming... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good Location and well maintained”
4 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

The hotel is located near the airport and major shopping centres. Most visitors to Medan are typically on biz. Most tourists are en-route to Lake Toba. There isn’t much to do in the city. The rooms. I got a corner room and the view of the city was excellent. The room was well maintained and clean. The beds are comfortable.... More

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
21 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan…! We sincerely appreciate you taking the time to inform us of your recent experience in Grand Swiss-Belhotel Medan. It is feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We thank you very much for... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Loved it”
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

We stayed for our last night in Medan. We loved it. Room was great and clean with hot shower and bathtub. The crib was comfy as well. 15 mins to Medan airport. Lovely staffs, very helpful. We had buffer lunch. The main course was pretty limited but not to worry so many other yummy food like a local salads. We... More

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GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
11 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing to stay with us during your visit to Medan. We are very pleased to read that you appreciated the room and facilities that we offered and enjoyed your visit in our hotel. It was certainly a pleasure for us to be at your... More

Vancouver, Canada
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice hotel - rooms could do with a bit of upkeep”
4 of 5 stars Reviewed 28 April 2012

We stayed here for our last night in Sumatra. It was great to have running hot water, air-conditioning, and a quiet room. Overall a great experience for the one night we were there. The room could use some new wallpaper and painting, but this was not a really a problem for us, but given that we paid about $80 for... More

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See 3 more reviews by Peter S for Medan
GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
11 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing our hotel as your accommodation choice during your visit to Medan and we sincerely appreciate you taking the time to give us your feedback. We are pleased to notice that you had an enjoyable stay in our hotel. It was certainly a pleasure... More

Suffolk UK
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“A 5 star hotel with 7 star service”
5 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

The Swisbelhotel in Medan was a lovely experience. The rooms were large and well appointed, though perhaps a little dark, and it was a shame that you could not operate all lights from the bed side. Everything else about this hotel was perfect, and I would recommend it to anyone.

Was this review helpful? Yes
See 2 more reviews by nagsSuffolkUK for Medan
GSBM, Manager at Grand Swiss-Belhotel Medan, responded to this review
11 May 2012

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accomodation in Medan. We are very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.... More

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Additional Information about Grand Swiss-Belhotel Medan

Jalan S. Parman 217, Medan 20152, Indonesia
Price range (per night):* INR4,180 - 6,186

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Hotel Exterior poo poo with view..yayyy The hotel pool & serviced residence block our room overlooks. Vanity counter, complete with hairdryer.
Grand Swiss-Belhotel Medan Photos (23 traveller photos)

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