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All 56 Batam hotels

Holiday Inn Resort Batam

3.5 of 5
Waterfront City, Riau Islands Province 29422, Indonesia
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Holiday Inn Resort Batam
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Ranked #4 of 56 hotels in Batam
Most recent review
4 of 5 stars Reviewed 16 June 2013
Crystle T Singapore, null, Singapore
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247 reviews from our community

Traveller rating
    55
    119
    47
    17
    9
See reviews for
Families
61
 
Couples
62
 
Solo
5
 
Business
25
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, null, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 June 2013 NEW

When my partner and I first arrived, we were quite shocked because the lobby was extremely crowded. There aren't regular couches you'd expect at hotel lobbies, there were round tables (much like in a ballroom) instead. It looked like an extended version of the cafe so that was rather confusing because we didn't know where we were. As our room... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
19 June 2013

Dear guest, first of all thank you so much for your stay in our beautiful Holiday Inn Resort Batam. Secondly I am touched with your very comprehensive feedback which I am glad to share with the entire team. Although your arrival experience might have not been as expected (we had a big group staying with us, which btw was also... More

1 review
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

i stay in HIRB for 4days 3night. Me,hubby and daughter was actually quite happy.the breakfast buffet was better compare to harris resort however im shocked to saw monitor lizards near the kids pool!!The staffs here very polite and nice!my first nite was bad as my neighbour keep making alot of noise buy the next day i change to another room... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
17 June 2013

Dear Ann Chan, thank you for this wonderful comment which I am gladly share with the entire team. We will also watch out for the lizard, but please note that the majority of them are harmless to humans. Especially we are very pleased with your comments regarding our Tea Tree Spa as it has been awarded several times. Once again... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 7 June 2013

Prompt shuttle service from terminal to hotel but not from hotel to terminal. Takes quite sometimes for us to check in but was given free upgrade, so was appreciative for the kind initiative and the room is really big and comfortable. Shuttle bus from hotel to Nagoya hill is fine but from Nagoya hill back , we need to wait... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
9 June 2013

Dear guest, thank you so much for your stay and giving us your valuable feedback. Please be assured that this has been already discussed with the concierge team to avoid re-occurrence. But I am also happy that you could enjoy your stay in our beautiful Holiday Inn Resort Batam. We are looking forward welcoming you back. Stay Relaxed! Frank Schoenherr... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 May 2013

A little bit of paradise. Not sure what else you'd do in Batam apart from golf or massages, special or otherwise. A pretty nice resort area, with a decent pool and good service by all staff. We had teppanyaki, drank at the sports bar and had breakfast in the morning. We did get out and about with the hotel 30mins... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
9 June 2013

Dear guest, the entire team and I were delighted to read your comments about our "little paradise". Although we are not located in the city centre a lot of guests are appreciating the oasis feeling whilst staying in our beautiful Holiday Inn Resort Batam. It would be a great pleasure for us to welcome you back very soon. Stay Relaxed!... More

Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 25 May 2013

Holiday inn as always is a very family and child friendly hotel. The service is commendable and all their staff speak fluent english and very hospitable. They never failed to serve with a smile. We booked a 2 bedroom suite. The room is spacious, however the furnitures definitely needs refurbishment. The location of this hotel is a little far from... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
27 May 2013

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. We are also pleased about your comments regarding our service levels and in particular the Tea Tree Spa. It... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 May 2013

Located at the Waterfront City of Batam, just minutes away from ferry, Holiday Inn Resort Batam is a good and relax getaway from busy Singapore. This resort technically is self sufficient with food, activities, relaxation, etc. You basically dont need to get out of the resort to spend few days in this location. Also there are also facilities that taking... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
27 May 2013

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope for your next visit you will find time again to take advantage of all services our Tea Tree Spa is offering. Here we are working on several new promotions to come out soon.... More

singapore
1 review
4 of 5 stars Reviewed 15 May 2013

Free shuttle from ferry terminal to the resort and a welcome drink. We were upgraded to a 2 bedroom suite (just the two of us), which was great. Staff service was excellent and they were very attentive to our needs. Requested for a wine bucket & ice as we brought wine back to the resort. Staff came up with the... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
18 May 2013

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. We are also pleased about your comments regarding our outlets in particular the Japanese restaurant. As this is an... More

1 review
4 of 5 stars Reviewed 14 May 2013

I stay w my friends from 11 May till 13 May 2013 at their two-betwoom suit. I'm quite disappointed on the way the management handled negetive feedback when they called our room to check on their services rendered to us. To start off, allowed me to share my experiences staying there. Day 1: It's totally a disgusting view to start... More

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ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
18 May 2013

Dear guest, thanks for choosing our hotel and for taking the time to give us your valuable feedback. Please be assured that this has already been discussed with the team and appropriate training will take place. Despite all these inconveniences we are pleased that you will chose our resort again for one of your upcoming getaways. In case we can... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 May 2013

This was a weekend family getaway and the resort was a good place to stay. The suite was very nice and the beds comfortable. We had a relaxing time with use of the swimming pool, cycling & table tennis facilities. The teppanyaki was expensive but very nicely prepared. The hotel provided trips to the city malls as well as pickup... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
14 May 2013

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all our services. The entire team is looking forward welcoming you back very soon. Stay Relaxed! Frank Schoenherr General... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

First of all, Batam has nothing to offer to tourists and this holiday inn is definitely not upto the standard. the furniture in suites is old and room is not clean enough..you dont feel you are in a IHG hotel..Resort is not that attractive to spend your precious holiday inside and outside there is nothing...We went there for anniversary also... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review
9 May 2013

Dear guest, thanks for your valuable feedback which we have already discussed with the team. As you have mentioned, although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. Regarding the preparation of your room I am not sure what was expected. Last weekend we had three couples... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Tea tree spa(5)
  • More expensive(5)
  • Swimming pool(4)
  • Ferry terminal(3)

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Phone Number:
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 56 hotels in Batam
Price range (per night): ₹3,816 - ₹6,534
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 
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Also Known As:
Holiday Inn Batam Hotel
Holiday Inn Batam Hotel Batam
Holiday Inn Batam
Batam Holiday Inn
Holiday Inn Resort Batam Riau Islands

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