We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 46 Batam hotels »

Swiss-Inn

3.0 of 5
Hotel amenities
Komplek Villa Idaman Baloi, Riau Islands Province 29432, Indonesia
Ranked #21 of 46 hotels in Batam
3.0 of 5 stars 27 Reviews
Swiss-Inn
Professional photos
13 traveller photos
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

27 reviews from our community

    Trip type
Traveller rating
    0
    8
    12
    5
    2
Date Rating
singapore
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
80 helpful votes 80 helpful votes
“compact rooms,friendly staff and decent location”
4 of 5 stars Reviewed 26 May 2012 NEW

the property is in a decent location - quite close to the harbour way ferry, very close to the BCS mall (fairly large) and the nagoya hill mall. what is impressive aboout the property is the human resources. we did not find any staff that disappointed. prior to staying there i was somewhat concerned about the negative reviews on the... More

Was this review helpful? Yes
Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 24 May 2012 NEW via mobile

Stayed on the 5th floor, non smoking floor, superior room for 3D2N 1) checked the bed n chairs - no bedbugs or any bugs spotted 2) room was small but sufficient for 2 3) toilet - tiny and toilet door is in the way. 4) walls and door are hollow, can hear the people talking and walking along the corridor,... More

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Comfortable and reachable hotel in Batam for shopping purpose”
4 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

The hotel located in Batam most crowded and busy area as business area, shopping area and food area. Side-by-side with this hotel is TOP100 Penuin shopping centre, while opposite of it is Batam City Square Mall, one of Batam's biggest mal. Although located on main road, when we stepped in, we hardly can heard any traffic noise outside. The room... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Affordable”
3 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

Located in the heart of the city. Near to shopping malls. Very good service. Free wifi and the speed is good...that is the best to me..

Was this review helpful? Yes
Denny Jatnika, General Manager at Swiss-Inn, responded to this review
16 April 2012

Batam, 16 April 2012 Dear Guest, Warm regards from Swiss Inn, Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss Inn, Batam. We do appreciate your compliments regarding our hotel about service and location. Your comments have been forwarded to our staff and team. Indeed it is a good hotel,... More

Batam, Indonesia
Senior Contributor
28 reviews 28 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Good value hotel, dont expect 5star, which it does not profess to be”
3 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

We use s Swiss hotel for our staff and guests to stay in.usually no complaints.

Was this review helpful? Yes
See 6 more reviews by Hendro_43 for Batam
Denny Jatnika, General Manager at Swiss-Inn, responded to this review
14 April 2012

Dear Guest, Warm regards from Swiss Inn, Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss Inn, Batam. We do appreciate your comments and have been forwarded to our staff and team. Indeed it is a good hotel, centrally located in downtown and we often receive good comment regarding the... More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Comfortable and friendly stuff”
4 of 5 stars Reviewed 29 March 2012 via mobile

Was worried about the bed bugs and cleaniniess of the rooms. However upon arriving I feel the rooms are relatively clean. Only set back is that the tv recept is a bit lousy as it keep searching for network. It's a pity that I din manage to eat any meals there. Staff were really friendly.

Was this review helpful? Yes
Denny Jatnika, General Manager at Swiss-Inn, responded to this review
30 March 2012

Dear Guest, Warm regards from Swiss Inn, Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss Inn, Batam. We do appreciate your compliments regarding our hotel and friendly staff. Your comments have been forwarded to our staff and team. Indeed it is a good hotel, centrally located in downtown and... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
“A satisfying experience if not for the ridiculous spa”
2 of 5 stars Reviewed 8 March 2012
2
people found this review helpful

We had a night's stay in this hotel through a deal on groupon. Room was great, considering the price. The bed was abit hard though and the springs can be felt. No bed bugs for us, amidst the numerous complaints of its presence. Toilet was acceptable and clean. Room was poorly lit, as the main light was at the closet... More

Was this review helpful? Yes
Denny Jatnika, General Manager at Swiss-Inn, responded to this review
9 March 2012

Batam, 9 March 2012 Dear Guest, Warm greetings from Swiss- Inn, Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Inn, Batam. I do apologize for your inconvenience spa experience in our Hotel which definitely is not acceptable the way they provide service to our guest. Your comments has been forwarded... More

Travellers are raving about these Batam hotels

Swiss-Belhotel Ambon
Swiss-Belhotel Ambon
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1782959?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Swiss-Belhotel Maleosan Manado
Swiss-Belhotel Maleosan Manado
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1408033?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Tempat Senang Resort Spa & Restaurant
Tempat Senang Resort Spa & Restaurant
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1148800?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
I Hotel
I Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1465056?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Canterbury, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
“Not a bad hotel - but not convenient for Singapore despite what Expedia says!”
3 of 5 stars Reviewed 29 February 2012
1
person found this review helpful

As budget travellers, we booked this hotel with Expedia as an affordable option for Singapore. Expedia offered this hotel as an option not specifying that it was in Indonesia or giving any instructions how to get to the hotel. On arrival in Singapore, we were confused as to why none of the taxi drivers had heard of the hotel, we... More

Was this review helpful? Yes
Denny Jatnika, General Manager at Swiss-Inn, responded to this review
5 March 2012

Batam, 6 March 2012 Dear Guest Warm regards from Swiss-Inn, Batam! Thank you for taking the time to record your comments on tripadvisor following your recent stay in Swiss-Inn, Batam. We do appreciate your positive comment regarding our room and breakfast. Once again we do appreciate receiving your feedback as it is enables us to focus our continues improvement efforts.... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Acceptable for the low price”
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Heard about the dirty rooms and bed bugs prior to travelling. On checking in, the room was generally clean, except for the stains on the bed cover. There were no bed bugs though. The hotel dinner wasn't good or satisfying, so it's better that you head out to get your own meal. The rooms were poorly lit, but you could... More

Was this review helpful? Yes
Denny Jatnika, General Manager at Swiss-Inn, responded to this review
3 February 2012

Batam, 4 February 2012 Dear Guest, Warm regards from Swiss- Inn, Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss- Inn, Batam. We do appreciate your comments regarding our hotel facilities and cleanliness. Indeed the hotel is located in down town and we often received good comment like yours. We... More

Česká Lípa
1 review
“good hotel”
3 of 5 stars Reviewed 1 February 2012

This hotel we visited 3x,2006,2007,2008. In this time was hotel clean,bed clean too.Every we lived 4 weeks there, without some problem.Never we found some bugs!!!! Personal is very dear,their english language is perfectly,they are reliably,dear.Service was perfectly, 24 hours non stop.Food was good and sufficiency, very often we was serviced after their working hours,if kitchen was glosed(during night). This hotel... More

Was this review helpful? Yes
Denny Jatnika, General Manager at Swiss-Inn, responded to this review
3 February 2012

Batam, 4 February 2012 Dear Guest, Warm regards from Swiss- Inn, Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss- Inn, Batam. We do appreciate your comments regarding our service, cleanliness and facilities. We will definitely pass your valuable comments to our team. Once again we do appreciate receiving your... More

Travellers who viewed Swiss-Inn also viewed

HARRIS Hotel Batam Center
HARRIS Hotel Batam Center
4 of 5 stars 98 Reviews
Batam, Riau Archipelago
Show Prices ABS:HotelCheckRates-d2295860?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
HARRIS Resort Batam Waterfront
HARRIS Resort Batam Waterfront
4 of 5 stars 458 Reviews
Batam, Riau Archipelago
Show Prices ABS:HotelCheckRates-d307835?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Holiday Inn Batam
Holiday Inn Batam
4 of 5 stars 129 Reviews
Batam, Riau Archipelago
Show Prices ABS:HotelCheckRates-d299127?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 46 hotels in Batam, ranked by popularity »

Been to Swiss-Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Swiss-Inn

Komplek Villa Idaman Baloi, Riau Islands Province 29432, Indonesia
Price range (per night):* INR2,508 - 4,849

Owners: What's your side of the story?

If you own or manage Swiss-Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Travellers also viewed...

  • HARRIS Hotel Batam Center
    HARRIS Hotel Batam Center
    4 of 5 stars 98 Reviews
    Show Prices ABS:HotelCheckRates-d2295860?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Batam, Riau Archipelago
  • HARRIS Resort Batam Waterfront
    HARRIS Resort Batam Waterfront
    4 of 5 stars 458 Reviews
    Show Prices ABS:HotelCheckRates-d307835?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Batam, Riau Archipelago
  • Holiday Inn Batam
    Holiday Inn Batam
    4 of 5 stars 129 Reviews
    Show Prices ABS:HotelCheckRates-d299127?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Batam, Riau Archipelago

Explore Batam

Free Batam Guide

Get your quick guide to the top hotels, restaurants and things to do.
 
Download your guide now!
Get it now
The Bill The Spa menu stairs you have to climb from the side of the road deliciously spicy with the green chilli paste
Swiss-Inn Photos (13 traveller photos)

Hotels around Batam

Explore the world
Hotels
Travel Destinations
Swiss-Inn
Show the lowest price for this hotel (from our partners)
Show Prices