Stayed for about 5 days. A bit disappointed in the beginning. We booked early for a non smoking room and we got a smoke smell room with leaking toilet. The staff were friendly enough and promised us to move to other room at the next day without any hassle. Its an old hotel and need some renovation and they are... More

We stayed in this hotel for 2 nights. The hotel is very comfortable and looks very stylish. The room was very nice: great bed, nice bathroom, all the amenities you expect. The staff are very attentive and amazingly fast :) .. literally 2 minutes after calling, room service is at your door. Breakfast is good, very diverse. We were very... More

Stay for 2 nights and the hotel is a bit old but well maintained. Wedang jahe upon arrival is a nice touch and it is rare for a 3 star hotel to provide welcome drink. The service from check in until our departure is excellent and the staff are helpful. Breakfast is great choices with special Indonesian cuisine corner. Having... More

Stayed here for 2 nights on Feb 2013 for a business trip. Room size was not very spacious, but still okay. Slippers were provided. LCD tv with several international channel was available. Internet connection with LAN cable worked fine. Air conditioning took some time to get cool. My room had twin beds and they were very small. The bathroom was... More

Easy check-in procedure. Nice touch to have wedang jahe as welcome drink! the room was well maintained considering its 13 year old age. The only part that looks really aged is the bathroom. I think Santika should immediately do something about it. Breakfast was nice, the choices were good, and they have a specific corner for authentic Indonesian dishes from... More

Took this hotel for the great reviews for the food. True enough, the breakfast and the in- room service meals were really good. The room was clean, bed and pillow was perfect(very soft). Noises from outside the hotel can be heard but that did not affect my sleep at all. Staff was really friendly and helpful. I forgot to bring... More

Although this Santika Hotel has been around over 10 years the recent renovations have really upgraded this property. The rooms are very comfortable, clean and well appointed. The restaurant approaches 5 star design and has a fantastic breakfast buffet; Asian and Western selection, fruit & fresh pastry. For the price it is an amazing deal. The location is fantastic for... More

The main criterion for choosing this hotel was the rave reviews about their breakfast buffet which we later found to be just one notch above many 3 or 4-star hotels. However, I soon realized that it was not a good yardstick to use in selecting a hotel due to various reasons. The hotel itself had been refurbished except that I... More

We love the wide spread of local delights that we had at breakfast. The staff are also very professional and helpful in giving us directions and information. The room is clean and spacious. The bathroom is however a little dated. The only complaint we have is we were awoken up twice in the middle of the night by prayers and... More