5 stars for service and professionalism of staff from the front staff 4 stars for the Pool suite 2 stars for food Staff very responsive to queries and very friendly. The pool suite was pristine clean and very spacious with a generously sized heated plunge pool overlooking a valley. Bathroom is large and modern. Lovely additional shower out in the... More

We stayed for only a night in Junior suite. We had Junior suite (middle room) on second floor, nearer to the spa than the other suites block. One block of suites consisted of six suites, three on top and three or botttom. Choose the one nearer to the spa, and on top floor. Dont bother with pool suite as they... More

The pool suite is one of the best villa w balinese style hotel. Large room enough for 4 people w additional pool and stunning sunrise view. Mattress is quite comfortable, eventhough not the best one. With Price tag close to 3 juta per night, i would expect more from the friendly staffs. During 5 am, We re asking To bring... More

I went there with my family and 2 other families. Booked for rooms next to each other, on their website. And had no problem when checking in. The location is perfect. Rooms are clean. We should've booked the villa with pool instead. Cos when we did a little on site survey, it was perfect for family with children. The villa... More

The hotel is a bit further than the usual Puncak/Cipanas hangouts, so we were able to enjoy the good clean air as opposed of staying further down near Taman Safari. As we were travelling over a long weekend, we were caught in a 2-hours traffic coming in and out of Puncak. We stayed here between 6-8 April 2012 to celebrate... More

Stay here for two nights at junior suite, overall it was a nice stay. The room was spacious, nice bath room and the most thing I loved was the wood terace deck with companion from groups of monkeys in the morning. Breakfast was not so great, not many choices and it was not include the room price, compare the other... More

Event spent 1 night only at this resort for couple, room was comfortable enough, food was delicious and the general surroundings are quite nice, no noise.

Spent 2 nights at the Resort for business. Rooms were comfortable enough, food was Ok and the general surroundings are quite nice. A couple of things to note. There are mosquitoes in the rooms and there are gaps in the doors despite screens. Morning call to prayer is loud and will likely wake you (depending where your room is). Shower... More

This hotel definitely needs some renovation work. Our room did not smell good and the bathroom had some mold. The pavement had substantial holes. We were not quite enthusiastic of the food and the restaurant was entirely open, that is a bit chilly in Puncak in the evening. The hotel is in a nice garden, so the first impression you... More