60 Reviews 
We were greeted warmly on arrival and our rooms were ready before 12 noon. The rooms were large with all expected facilities and interconnecting as we had requested. After settling in we enjoyed the buffet lunch at the Pago Restaurant. The food was excellent with good variety and the General Manager, who had earlier introduced himself to us as we...
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Dear Friends from Down Under,
It was a pleasure to hear from you and that you enjoyed your visit even if it was just for 1 night.
I am more delighted to be able to share your comments with our team of associates who strive each and every day to do all that they can to ensure our guests feel...
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I normally avoid coming in town and prefer staying in the hills of Dago but had a workshop to arrange so a town location was needed. Lucky me! I would have never ended up here otherwise. By far one of the best locally branded hotels I have stayed at in Indonesia and most international brands could learn from Papandayan.
Room...
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Dear Guest,
Thank you so much for your kind and most valuable comments. I will be so pleased to share them with our team of associates and let them know your observations.....Please let us know when you are back in town or if I may assist you with any future arrangements at The Papandayan!
warm regards,
Richard Mau
gm@thepapandayan.com
Have...
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Nice hotel, complete facilities. Fabulous staff. Excellent food.
Dear Guest,
Thank you so much for your kind and most valuable comments. I will be so pleased to share them with our team of associates and let them know your observations.....Please let us know when you are back in town or if I may assist you with any future arrangements at The Papandayan!
warm regards,
Richard Mau
gm@thepapandayan.com
Have...
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Stayed at this hotel when I came to Bandung for my cousin's wedding and I wish it were for longer! The rooms are clean, very comfortable (pillows were a treat to sleep on), and nicely decorated. Facilities were great, breakfast was a massive diverse buffet, and I really appreciate that the Internet was free. So many 5 star hotels always...
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Dear Guest,
Thank you so much for your kind and most valuable comments. I will be so pleased to share them with our team of associates and let them know your observations.....Please let us know when you are back in town or if I may assist you with any future arrangements at The Papandayan!
gm@thepapandayan.com
Have a great day!
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Stayed for 2 nights on a business trip. It's just recently renovated so the rooms, lobby and restaurant look fresh. Breakfast was fantastic with quite wide selection. Although the room's small, it clearly has a luxurious ambiance.
The downside would be the location which is quite far from the city center, and also the wifi internet which was so hard...
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Dear Guest,
Thank you so much for your kind note and observation regarding the quality of our rooms, selection at breakfast and the cleanliness of the property. I will be sure and share these highlights with our team of associates. I'm curious to know where you were doing your business, as we consider our location as the center of the...
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I stayed in this hotel with my wife on April 2012. The hotel is beautiful, especially the room and the services is outstanding. I love the tropical garden, it change my behaviour when staying at a hotel. Usually I only stay when it is time to bed, but in Papandayan I prefer to stay in the hotel rather than go...
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Dear Mr Lim,
Thank you so much for your kind comments. I will be sure to share your message with our entire staff of associates as they do look forward to each and every one of our guests arrival and experience during their stay. Please do let us know if and when you plan to return to Bandung as I...
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The papandayan bandung is an excellent hotel. The restaurant is superb. I must say that the buffet at Pago looks fantastic. Service was great. The director of culinary and service, mr. salvatore de vincentis did an excellent job. It is so nice that they have an italian section on the buffet now and the food is delicious.
Thank you so much for your kind comments. I will be sure to share your message with our entire staff of associates as they do look forward to each and every one of our guests arrival and experience during their stay. Please do let us know if and when you plan to return to Bandung as I would personally like...
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I went to Bandung for a weekend gate away from a busy and boring Jakarta. I search for hotel in Bandung and stopped at Papandayan review. Most of it gives good review. Now i know why =)
Papandayan just newly renovated, the lobby isn't that big, but it has a warm and homey atmosphere. It was nicely decorated. The staff...
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Dear Guest,
Thank you so much for your kind comments. I will be sure to share your message with our entire staff of associates as they do look forward to each and every one of our guests arrival and experience during their stay. Please do let us know if and when you plan to return to Bandung as I would...
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After 3 months I revisited the Papandayan again. To my surprise one of the elevators is still out of service, no progress. This on itself is not such a problem because there's a second elevator.
However due to this the Service elevator is used much more frequently, also by hotel guests. The Service elevator produces irritatating spooky sound troughout the...
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Reviewed 20 November 2011
Dear Sir,
Thank you for taking the time to write and give us your valuable feedback....Yes, the 2nd elevator has been the last item to be changed and the delay was caused by shipping of the item.....I am happy to say both elevators are now newly installed. Now that we have both guest elevators operational, we will begin upgrading the...
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The Papandayan is one hotel among those who has high rate in Bandung city. I got a discount price from a travel agent, cost me IDR 1,090,000 per night. It is not under any worldwide chain management but the hotel is nice enough to be classified as 5 star.
1. Room: big, clean, has welcome fruits on the table, and...
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Dear Papandayan Guest,
Thank you for your kind note! I will be sure to share your comments and observation with our entire staff. Having worked at Hilton in the past in Hawaii and Japan, you are right in saying they are fine hotel company particularly in Bandung where they are modern and sleek. The Papandayan is trying to be more...
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